Job Description
Key Responsibilities
Product Strategy & Roadmap
- Partner with the Product Manager to define the product vision, strategy, positioning, and multi-year roadmap.
- Monitor mortgage, property valuation, regulatory, AI, and competitive trends and continuously evolve the roadmap to maintain product relevance and differentiation.
- Conduct market, customer and competitor analysis to identify unmet needs, whitespace opportunities, and emerging valuation models.
Domain & Product Capabilities
- Develop strong understanding of the end-to-end appraisal ecosystem involving lenders, AMCs, appraisers, property data collectors, reviewers, investors/GSEs and borrowers.
- Define capabilities across the appraisal lifecycle, including:
- Appraisal ordering, assignment and vendor management
- Traditional, desktop and hybrid appraisals
- Property Data Collection (PDC)
- AVM and alternative valuation workflows
- Appraiser mobile/field experience
- Property data, images, comparable-sales and market-data management
- Appraisal report generation and review
- QC, exception management and reconsideration workflows
- Appraisal fraud, anomaly and manipulation detection
- Collateral analytics and risk assessment
- Billing, invoicing and SLA management
- APIs and integrations with LOS, servicing, data providers, AMCs and other mortgage ecosystem platforms
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AI & Innovation
- Define AI-assisted capabilities such as intelligent appraisal review, comparable-property analysis, report summarization, anomaly detection, workflow automation and appraisal quality/risk assessment.
- Ensure AI solutions incorporate appropriate human oversight, explainability, traceability and responsible-AI principles.
UX & Customer Experience
- Work with UX/design teams to define intuitive experiences for appraisers, AMCs, lenders, reviewers, administrators and other ecosystem participants.
- Simplify complex appraisal workflows through intelligent recommendations, automation and persona-specific experiences.
- Participate in customer discovery, usability testing, pilots and feedback programs.
Compliance & Platform Governance
- Translate applicable U.S. and Canadian regulatory, privacy, security, appraisal-independence and data-governance requirements into product capabilities.
- Ensure requirements for auditability, data lineage, access control, privacy, explainability and evidence retention are incorporated into platform design.
- Collaborate with legal, compliance, risk, security and domain experts as regulations and industry standards evolve.
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Preferred Credentials
- 7–10 years of experience in product management, product ownership, strategy, or enterprise platform development related to Property Appraisals
- Experience in mortgage technology, property appraisal/valuation, collateral management, real estate technology, or adjacent FinTech domains strongly preferred.
- Demonstrated experience with product discovery, roadmaps, feature prioritization, UX, market analysis and Agile product development.
- Understanding of AI/ML, GenAI, data platforms, workflow automation and API-driven enterprise platforms.
- Familiarity with AVMs, appraisal workflows, AMCs, property data, valuation analytics, appraisal QC or mortgage LOS ecosystems is desirable.
- Bachelor's degree in Engineering, Computer Science, Business, Finance or related discipline. MBA or equivalent product/business qualification is desirable.
- Any Appraiser certification is a plus
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Mandatory Skills: NetOxygen - Functional .
Experience: 5-8 Years .
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