Job Description
Location:- PAN india
Rate:- up to 180K/M
exp:- 10+ years
The CI Automation Engineer position is a hands on technical role. The CI Automation Engineer is responsible for identifying, developing, and integrating automation opportunities to enhance efficiency and effectiveness of the ITS organization as well as streamlining the customer service request process through fulfillment.
2. Minimum Qualifications
Qualifications
· Minimum 2 years’ experience working with automation, web development, or similar
· Bachelor's degree or 4 additional years of comparable work experience beyond the required years of experience may be substituted in lieu of a
bachelor's degree
· 10+ years of experience with networking or systems administration
· Excellent written and verbal communication skills, including group, leadership, and executive presentations.
· Deep hands-on experience leading the design, development and deployment of automation technology infrastructure and single source of truth
databases
· Extensive experience in developing monitoring and reporting systems
· Deep hands on experience in developing and writing automation scripts and integrations for configuration, monitoring, and reporting
Preferred Qualifications
· Certification in Automation
· Experience working with DevOps methodologies
· Exceptional planning and project implementation skills to achieve high visibility solutions
· Exceptional communication skills
· Exceptional analytical and problem solving
abilities
· Ability to prioritize and balance workload in a high demand
environment
Technical Skills
· Languages: Python, Perl, Shell, SQL
· Web development frameworks
· Experience with REST APIs, XML, and/or NETCONF
· Automation frameworks: Ansible/Chef/Puppet
· Network automation: Netmiko/Napalm/Nornir
· DCIM: Netbox/Nautobot
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Do
1. Lead automation roadmaps and strategies for various BUs
- Ensure complete understanding of requirements needed to implement automation of various accounts in BUs
- Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity
- Drive automation maturity in the shortlisted accounts to the next level
- Align the customers by showcasing Wipro’s capability to drive automation and ROI achievement for the customer
- Ensure contractual commitments for a particular project are met by understanding the scope and requirements
- Ensure the desired software and infrastructures are implemented required for automation
- Ensure scalable standards of dashboard and process support system for active automation monitoring
- Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams
- Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance
- Come up with solution of the problems regarding automation persistent in development unit
- Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information
- Periodically review the project status completion vis-a vis the project plan and ensure successful roll out
- Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team
- Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity
- Receive feedback from the customers and align resources internally to close all the gaps
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Deliver
No. | Performance Parameter | Measure |
---|---|---|
1. | Client Engagement | CSAT, Customer reference, Customer Solutions, mean time to resolve customer issues (MMT reducing trend) |
2. | BOT implementation | Work done by the bots for platform/non platform accounts, No. of platform accounts per DU |
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Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.