Job Description
Role Purpose
The purpose of this role is to oversee incident management process and define monitoring protocols while ensuring system resilience to manage client expectations and supervise team performance for efficient service delivery.
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- Lead the deployment, administration, and ongoing support of enterprise Multi-Factor Authentication (MFA) solutions, including HYPR or equivalent passwordless authentication platforms.
- Drive migration from legacy MFA methods to modern passwordless authentication technologies across global environments.
- Design, configure, and support MFA integrations with Microsoft Entra ID, Active Directory, VPN, RDP, Windows endpoints, and enterprise applications.
- Manage user enrollment, device registration, authentication policies, recovery workflows, and lifecycle management.
- Troubleshoot complex authentication, SSO, certificate, conditional access, and federation-related issues.
- Partner with Security, Infrastructure, Helpdesk, and Application teams to ensure seamless and secure user authentication experiences.
- Develop automation, operational procedures, technical documentation, and support runbooks.
- Monitor authentication performance, adoption metrics, compliance requirements, and platform health.
- Support audits, security assessments, and implementation of IAM best practices and governance controls.
- Lead MFA initiatives and provide technical guidance during design, deployment, and operational phases.
Required Skills & Experience JC- 203722 MFA Administrator
- 5+ years of experience in Identity & Access Management (IAM), MFA, or Authentication technologies.
- Hands-on experience with HYPR or equivalent MFA/passwordless solutions such as Microsoft Authenticator, Cisco Duo, Okta Verify, Ping Identity, RSA SecurID, ForgeRock, or Secret Double Octopus.
- Strong knowledge of Microsoft Entra ID, Active Directory, Windows Authentication, SSO, Conditional Access, and Authentication Protocols.
- Experience leading enterprise-scale MFA deployments and migrations.
- Strong troubleshooting, communication, and stakeholder management skills.
- Experience working in global enterprise environments and security-driven organizations
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Mandatory Skills: Microsoft Entra ID .
Experience: 8-10 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.