Job Description
Job Title:  Microsoft Exchange - M365
City:  Chennai
State/Province:  Tamil Nadu
Posting Start Date:  3/26/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Messaging technical lead providing technical input into the Integration project
· Experience and understanding of O365 technologies and interaction with on-prem platforms
· Currently supporting messaging end to end migrations for different domain
· Optimising and refining message migration and capacity improvements
· Expanding migration process to cover GCM & APAC
· Escalation point for messaging related issues during migrations
· Weekly ongoing discovery, analysis and reporting tasks
· Migration of user and shared mailboxes
· Provide 3rd line messaging support for the technical support team
· Where required raise the appropriate Change Governance to support migration activities
· Proficiency in Powershell scripting as a skill requirement

Responsibilities:
· Support and maintain Exchange Server 2016 Hybrid environment integrated with Exchange Online (L3 level)
· Perform patching, maintenance, and health monitoring of on-prem Exchange servers
· Administer and manage Microsoft 365 workloads including: (L3 level)
· Exchange Online
· Microsoft Teams
· SharePoint Online
· Handle day-to-day incidents and service requests related to: (L2 level)
· Outlook (desktop, web, and mobile)
· Microsoft Teams (chat, meetings, calling)
· SharePoint and OneDrive access/sync issues
· Troubleshoot hybrid mail flow, mail delivery, authentication, and client connectivity issues
· Manage and support Cisco IronPort (Email Security Appliance): (L2 level)
· Spam, malware, phishing protection
· Mail flow rules, policies, and troubleshooting
· Coordinate with Microsoft support and internal teams for complex issues and escalations
· Follow ITIL processes for incident, change, and problem management
· Ensure service availability, security compliance, and SLA adherence
· Participate in ongoing improvements, documentation, and knowledge sharing

Skills required:
· Exchange Server 2016 (Hybrid)
· Microsoft 365 – Exchange Online, Teams, SharePoint Online
· Outlook troubleshooting
· Cisco IronPort / Email Security Gateway
· Patch management & operational support
· Incident and service request management
· Email security & compliance
Mandatory Skills: M365 Exchange Online .

 

Experience: 8-10 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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