Job Description
Job Title:  NETWORK VOICE ADMIN
City:  Chennai
State/Province:  Tamil Nadu
Posting Start Date:  2/25/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

    • Responsibilities: 
    • Has to play pivotal role in designing, implementation, documentation, project management and handover of the projects to the technology team for business-as-usual support. Should have fair understanding of Network basics, additional certifications in voice/ network stream would be beneficiary. Compliance and security related understanding with respect of voice devices & various platforms. Keeps documentation up to date for all telecommunications systems but not limited to toll / toll-free numbers, call center routing, trunk routing and voice announcement scripts. Troubleshooting and Implementation Experience on Avaya Aura UC and CC Portfolio - Communication Manager, Messaging, Session Manager, System Manager, AES, Utility Services, AMS and media gateways. Support the Telecom Infra plan for the expansion, upgradation of current Avaya ACDs,CMS,AES,Media Gateways, Avaya Session Manager,CTI across organization. Strong understanding of SIP messages and traces on Avaya SM and SBC. NICE CXOne experience will be advantage
    • Preference for Hands on experience with Avaya’s Contact Centre Solution designing, Implementation, Troubleshooting and project management. 

 

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Mandatory Skills: Network Voice Admin .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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