Job Description
Role Purpose
The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution
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Responsibilities
Experience: 8+ Years of experience in Network Admin
- Expert on design, configuration and implementation of Data Center, Branch with Nexus, L3 switch Configuration.
- SD-WAN Network Configuration and management.
- Wireless WLC/AP infrastructure management, & configuration.
- Provides 3rd level technical support on data network related issues.
- Expert in switching technology with LAN and data center networking (Gigabit Ethernet, L2/L3 Switching, VLANs, STP, VTP etc.) are required.
- Network IP address design and optimization. Expert in Configuration and troubleshooting of routing protocols (RIP, EIGRP, OSPF, BGP).
- Excellent knowledge in various dynamic routing and switching protocols and network troubleshooting in data center network as well as WAL technologies.
- Niche Technology experience like Cisco ACI, NSX, SDN, SDA and DNAC
- Good knowledge in Wireless technology, DNS/DHCP/NTP and experience in operational support for wireless controllers and APs on escalated calls. Cisco / Aruba
- Experience in system platforms like Cisco Nexus, Infoblox, Riverbed, Cisco WLS
- Configure and Troubleshoot Network optimization solutions like Riverbed, Cisco WAAS etc.
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2. Skill upgradation and competency building
- Clear wipro exams and internal certifications from time to time to upgrade the skills
- Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
- Write papers, articles, case studies and publish them on the intranet
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Deliver
| No. | Performance Parameter | Measure |
| 1. | Contribution to customer projects | Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT |
| 2. | Automation | Process optimization, reduction in process/ steps, reduction in no. of tickets raised |
| 3. | Skill upgradation | # of trainings & certifications completed, # of papers, articles written in a quarter |
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Experience: 8-10 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.