Job Description
Job Title: SWIFT Messaging & Payments Support Engineer
Location: Bengaluru / Chennai / Hyderabad
Job Summary
We are looking for an experienced SWIFT Messaging & Payments Support Engineer with strong expertise in SWIFT payments, messaging gateways, Unix environments, and production support. The ideal candidate should have hands-on experience in SWIFT connectivity applications, SWIFT message flows, payment journey concepts, and Linux/Unix-based environments. The role involves supporting critical payment systems, troubleshooting production issues, stakeholder communication, and ensuring seamless transaction processing.
Key Responsibilities
- Support and manage SWIFT payment processing applications and messaging infrastructure.
- Handle SWIFT message types, payment lifecycle management, and transaction troubleshooting.
- Work on SWIFT connectivity applications such as SNL (SWIFTNet Link).
- Provide support for SWIFT messaging gateways, preferably GTExchange.
- Monitor application and infrastructure health in Unix/RHEL environments.
- Analyze logs, troubleshoot incidents, and perform root cause analysis.
- Write and execute PL/SQL queries for data validation and issue resolution.
- Collaborate with business stakeholders, operations teams, and external vendors.
- Prepare technical documentation, operational procedures, and knowledge articles.
- Work within Agile environments using Jira or similar task management tools.
- Participate in release deployments, testing, and change management activities.
Mandatory Skills
- Strong experience in SWIFT Payments Domain (SWIFT message types and payment journey concepts).
- Hands-on experience with SWIFTNet Link (SNL).
- Experience in Unix Shell Scripting.
- Expert-level knowledge of Unix Commands.
- Experience working in RHEL/Linux environments.
- Good understanding of Oracle Database concepts.
- Ability to write and analyze PL/SQL queries.
- Experience with Jira or other Agile/ALM tools.
- Strong communication, stakeholder management, and problem-solving skills.
- Experience in creating and maintaining technical documentation.
Experience: 5-8 Years .
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