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Title:  Training Consultant - L1

Requisition ID:  41898
City:  Chennai
Country/Region:  IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

 

Role Definition:

An individual contributor working with internal and external stakeholders who would consult him/her for finding solutions to various business problems - related to training, Knowledge Management and other training support.

Roles and Responsibilities:

• Plans, designs, develops, delivers and certifies trainers on learning principles, facilitation skills & coaching skills

• Deliver Training (Specification : Excel Training Advance, Power BI, other MS tools)

• Additional value - Experience in setting up Power BI dashboard, Macro and other solutions. (Supported and understand BPO business in F&A)

• Govern and report out overall Training status, performance status and other MIS reports related to trainings

• Content Management - Create Training content

• Plays the role of Knowledge Manager (Complete governance on Knowledge Management)

• Collaborates with LOBs and cross-functional project teams to identify training needs.

• Conducts needs assessments to identify and evaluate training needs, develop training and instructional solutions, and assess training

• Provides and/or assists with consulting in all aspects related to training for organization-wide initiatives and projects; participates in the design, development and implementation of training programs of a broad organizational scope.

• Plans, designs, develops, delivers and consults on various training projects and instructional programs, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats.

• Recommends and/or implements innovative solutions, modifications and enhancements to training programs.

• Lead and deliver consulting engagements including client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications

• Researches and studies advancements in learning management systems (LMS), educational technologies, and instructional design methods; evaluates effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures.

• Recommends and/or implements innovative solutions, modifications and enhancements to technology training programs; facilitates and encourages the adoption of technical platforms to enhance the delivery of academic and/or instructional content.

• Transition Support - Primary responsible to Govern & report out on KA/KT and accreditation status

• Participate in the governance call to highlight on the Transition progress (KA/KT Status, SOP Status and Accreditation)

• Co-Ordinate with Client/Stake holders on Transition updates

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Certifications and Assessments:

Good to have Certification in MS tools or other application like Power BI, Macro , SQL etc.

Education:

Graduation

Must Have:

• Rich Knowledge in Power Platform Developer

• Certifications in Excel and Other MS tools

Hands-on experience in Microsoft Office applications including Word, Excel and PowerPoint, particularly as used in the development of instructional content and analytics for designing training solutions

Ability to interpret educational needs and develop effective instructional design and media solutions.

• Extensive working knowledge in designing, developing, implementing, and evaluating training plans, curricula, and methodology.

• Comprehensive knowledge of current instructional theories and principles applicable to both online and instructor-led learning programs

• Ability to communicate effectively, both verbally and in writing, and to work effectively with a wide range of constituencies in a diverse community. Advanced analytical, business acumen and critical thinking skills.

• Project management and presentation skills and the ability to resolve complex problems and issues.

• Previous customer facing experience

Good to have:

• Proficiency in Power Apps, Share-point, Power Bi, Power Automate, Advance excel, VBS Macro(Script), Python, SQL , Captivate, Storyline or similar content designing & authoring tools

• Proficiency in Training analytics to design training solutions

Good to have:

• Worked with international and/or domestic accounts for a variety of LOBs – travel, technical support, retail, etc.

• Hands-on experience in Microsoft Office applications including Word, Excel and PowerPoint, particularly as used in the development of instructional content

Must Have:

• Domain - Finance and Accounts (Experience in training Finance and accounts related topics or having experience in F&A domain)

• Ability to communicate effectively, both verbally and in writing, and to work effectively with a wide range of constituencies in a diverse community. Advanced analytical, business acumen and critical thinking skills.

• Project management and presentation skills and the ability to resolve complex problems and issues.

• Demonstrated ability to train adult learners and novice computer users required.

• Training delivery experience

Good to have:

• Worked with international and/or domestic accounts for a variety of LOBs – travel, technical support, retail, etc.

• Hands-on experience in Microsoft Office applications including Word, Excel and PowerPoint, particularly as used in the development of instructional content

• Previous customer facing experience

Behavioural Skills and Attributes:

• Capacity to work and contribute to a team environment as well as work independently

• Strong organizational skills, ability to work with multiple groups to perform Application mapping with multiple groups.

• Possess good delivery and execution skills, and able to resolve dependencies and conflicts

• Ability to manage multiple tasks in a dynamic, deadline-driven environment.

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Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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