Job Description
Job Title:  Print Engineer- L1
Req Id:  100949
City:  Chicago
State/Province:  Illinois
Posting Start Date:  10/9/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

  •  7+ Years supporting Managed Print Services in extra-large user environments (10,000+)
  • Responsible for Managed Printers in office and clinical space. Setting up clinical print as a new offering
  • Has good understanding of the criticality of managing clinical printers.
  • Providing technical direction and engineering leadership for a team of engineers.
  • Contributing to the design and development of new products and features.
  • Good knowledge of various print vendor solutions (VPSX, Printer Logic, Paper cut, etc).
  • Excellent communication and interpersonal skills
  • Lead Engineer will be meeting with vendors.
  • Will be meeting with internal businesses to understand printing needs.
  • Report back to leadership new items and challenges.
  • Manage/coordinate the resolution of issues between the vendor and our customers.
  • Manage escalations.
  • Excellent in solving gaps to meet the needs of businesses.

 

  • Print Management:
    • Working through customer requirements for feature enhancement requests.
    • Testing, validating and implemented new features with the business.
    • Manage/coordinate the resolution of issues between the vendor and our customers.
    • SRE capability, developing tools, tests, monitoring, alerting and self-healing of SaaS platforms.
    • Business Process improvement and standardization.
  • Incident Management and customer service:
    • Handle Break/Fix, Service Request, change records using Service Now
    • Meet with Businesses to discover their requirements and be the bridge between

The users and the vendor.

    • Escalate to vendor emerging concerns of the users.
    • Provide excellent customer service to our users by handling concerns and requests within SLA.
  • 3+ years’ scripting and Programming
    • PowerShell
    • Python
    • WebAPI/REST services
  • Project Management
    • PMP Certification or equivalent

Nice to Have:

  • Programming
    • .Net
    • Java
    • Multinational organization.
  • Service Now API
  • ITIL 4
Mandatory Skills: Desktop Support .

 

Experience: 5-8 Years .

 

The expected compensation for this role ranges from $60,000 to $135,000 .

 

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

 

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.