Job Description
Role: Senior Project Manager - ServiceNow
Work Location & Mode – Hybrid Preferably based in Naperville IL or remote
Mandatory Skills –
- Digital Support ServiceNow - Contract Extension
- Digital Support ServiceNow - E-bonding
- Digital Support ServiceNow - Instance consolidation
Good-to-Have Skills –
- PMP, PgMP, or equivalent program leadership certification.
- Familiarity with regulatory frameworks such as GDPR, SOX, and audit-ready design practices.
- Prior experience in M&A integration is a strong plus.
Detailed Job Description (JD) –
- End-to-End Program Leadership: Build and lead a “team of teams,” facilitating cross-functional collaboration and accelerating decision-making across diverse stakeholder groups.
- Integrated Roadmap Execution: Develop and deliver a comprehensive program roadmap—from Day 1 readiness through long-term operations—ensuring alignment of milestones, dependencies, and outcomes.
- Design Governance: Define and enforce design principles and guardrails that minimize complexity, safeguard user experience, and ensure compliance with enterprise standards.
- Risk & Issue Management: Proactively identify and manage risks, issues, and action items to maintain program momentum and visibility across all organizational levels.
- Executive-Level Communication: Provide clear, concise updates on program status, risks, dependencies, and mitigation strategies. Act swiftly to remove blockers and resolve escalations.
- Operational Excellence: Establish scalable ways of working—cadence, artifacts, templates, and collaboration tools—to drive consistent delivery across internal teams and external vendors.
- Financial Stewardship: Manage program funding efficiently, adhering to procurement protocols and financial reporting standards throughout the program lifecycle.
Experience: >10 YEARS .
The expected compensation for this role ranges from $100,000 to $200,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
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