Job Description
Job Title:  Techno Functional Consultant - L1
Req Id:  97876
City:  Chicago
State/Province:  Illinois
Posting Start Date:  9/24/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Role: Clarity Support Engineer

· Minimum of Bachelor’s degree or equivalent

· Experience in Clarity PPM 15.x and above; Hands-on experience on New UX is required.

· Good knowledge of CA Clarity administration and Third-Party Integrations.

· As a L3 Support Engineer, responsible for Production Release Management, UAT Support and stakeholder management

· Responsible for close collaboration with the team

· Monitoring the application and working with Dev teams closely to resolve high priority issues

· Collaborate closely with the product vendor to work on quarterly upgrades and maintenance activities.

· Creating SOPs and mentoring other team members/stakeholders around support processes

· Have good functional knowledge in various modules of Clarity- Project Management, Resource Management, Time Management, Demand Management, Financial management and Clarity studio.

· Good knowledge on Clarity GEL Script and Workflow automation

· Have good hands-on knowledge on Clarity Portlet creation

· Strong interpersonal, and Client interfacing skills matched with the ability to manage stress, change and timelines effectively.

· Enhance a positive customer experience by creating high quality knowledgebase documents

· Experience with BI technologies like PowerBI, Jaspersoft preferred.

· Process-oriented with strong analytical and problem solving skills; applies both innovation and logic to tackle complex problems

· Excellent verbal, written, and presentation skills with both technical and non-technical audiences

· Clear, professional communication skills able to contribute to team discussions, knowing when to contribute, when to listen, and when to ask questions

· Must have a strong analytical acumen, problem solving skills, strategic thinking, attention to detail and interpersonal skills.

 

Preferred Qualifications: 

· 5-8 years of work experience and a Bachelor’s Degree

· Proven ability in design and development in Broadcom Clarity SaaS platform

· Proven ability in supporting and configuring Broadcom Clarity SaaS platform

· Experience in working with agile workflow management tools like JIRA preferred

· Experience with Support Processes and Release Management

 
Mandatory Skills: Clarity .

 

Experience: 5-8 Years .

 

Expected annual pay for this role ranges from $60,000 to $135,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.