Job Description
Network Delivery Manager
Location: Chicago, IL
Qualifications and Role Overview
- The Network Delivery Manager is a seasoned professional with 15-20 years of hands-on experience in the network domain, demonstrating a proven track record of operational management and strategic leadership.
- This role requires direct oversight of large-scale enterprise networks comprising 1,500 or more devices, spanning Data Center, Campus Wired/Wireless, and WAN environments.
- The candidate must have led teams of over 70 engineers, driving performance, mentoring talent, and ensuring seamless collaboration across teams.
- Expert-level proficiency is expected in platforms such as Cisco Nexus, Catalyst Switches, ISR/ASR Routers, Check Point and ASA firewalls, F5 Load Balancers, MPLS, VPNs, Solarwinds, Silverpeak SD WAN, and Infoblox.
- The Network Delivery Manager will leverage this expertise to ensure the highest standards of network reliability, security, and availability.
- Demonstrated operational exposure to managing large, complex networks is essential, along with a commitment to driving improvements and achieving operational excellence.
- Key responsibilities include ensuring customer satisfaction by proactively recognizing support gaps, anticipating blockers to service improvements, and organizing resources for maximum efficiency.
- The candidate must possess a strong understanding of the ITIL framework, with hands-on experience in major incident handling, escalation management, and client management. Comfort in interacting with senior leadership, including Director and CTO-level stakeholders, is vital, as is flexibility to support 24/7 operational demands.
Experience: >10 YEARS .
The expected compensation for this role ranges from $100,000 to $200,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
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