Job Description
Job Title:  QUALITY ANALYST L2
City:  City
State/Province:  Singapore
Posting Start Date:  2/18/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Role Purpose

● Ensuring & preparing a check list to cater to Global & Regional study deliverables as per defined timelines. Carrying out Capacity planning in advance to ensure smooth operational delivery. 

● Utilize analytical skills to interpret and analyze data related to ongoing studies.

● Identify trends, patterns, and insights from data to support decision-making processes.

● Collaborate with internal teams to develop actionable recommendations based on data analysis.

● Conduct market research using internal data sources such as sales data, customer data, and product data. 

●  Prepare reports and presentations to summarize findings and make recommendations to the client 

● Conducting Weekly / Fortnightly / Monthly reviews with clients & internal teams on insights from studies and taking out clear actionable to improvement the business performance 

● Use LLM to increase the count of studies through automation. 

● Work closely with client Regional Quality Lead & Regional / Global Sales Managers to understand their learning agenda and requirements and develop appropriate questionnaires for data collection.

● Serve as the primary point of contact for clients, maintaining regular communication to address inquiries, provide updates, and gather feedback. 

● Stay updated on industry trends and best practices related to digital marketing 

● Conducting Quality checks on studies carried out by QAs and providing feedback on coaching areas for improvement purposes. 

 

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● Bachelor's degree in Marketing, Advertising, Business, or related field will be an added advantage.

● 2+ years of experience in market research or a related field.

● Knowledge of Looker studio to create reports

● Strong analytical and problem-solving skills.

● Excellent communication and presentation skills.

● Ability to work independently and in a team environment.

● Proficiency in Microsoft Office and market research tools (e.g., Excel, SQL). 

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Mandatory Skills: QAAS(Advisory Services) .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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