Job Description
The Senior Account Manager is a revenue-focused leader responsible for driving growth through consultative, solution-based selling of SAP SuccessFactors and related HR transformation services. This role owns the sales cycle end-to-end—building executive relationships, influencing decision-makers, and positioning strategic HR technology solutions that deliver measurable business outcomes. Acting as a trusted advisor, the Senior Account Manager ensures client satisfaction while proactively identifying and closing upsell and cross-sell opportunities. The role collaborates closely with SAP and its partner ecosystem to deliver comprehensive, end-to-end HR transformation solutions aligned with client objectives.
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Sales & Strategic Engagement
- Drive revenue growth by identifying, qualifying, and closing new business opportunities
- Own the sales process from prospecting to contract execution, ensuring alignment with client budgets and timelines
- Build and maintain executive-level relationships with C-suite stakeholders to influence strategic decisions
- Develop compelling ROI models and business cases to support HR technology investments
- Partner with SAP and ecosystem teams to orchestrate joint sales strategies
- Identify and execute account growth initiatives, including upsell and cross-sell opportunities
- Represent the organization as a trusted advisor in HR transformation and technology strategy
Account & Delivery Oversight
- Act as the primary escalation point for account management
- Participate in governance meetings with clients and internal leadership to ensure alignment and satisfaction
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Required Qualifications
- Overall 10+ years in professional services
- 3+ years in HCM services sales
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Knowledge, Skills, and Abilities (KSAs)
- Strong understanding of HCM transformation services and SAP SuccessFactors
- Proven ability to sell value over price and influence executive stakeholders
- Exceptional communication, storytelling, negotiation, and relationship-building skills
- Ability to balance sales targets with client engagement responsibilities
- Awareness of AI trends and emerging HR technologies
- Project scoping and sizing skills (nice to have)
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Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.