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Title:  Apple - JAMF MDM Administrator

Requisition ID:  6788
City:  Coimbatore
Country/Region:  IN

Job Description

  • Manage and monitor the JAMF Pro server and its components, such as smart groups, policies, profiles, scripts, and reports.
  • Deploy, configure, and update MAC devices, applications, and settings using JAMF Pro.
  • Troubleshoot and resolve MAC and JAMF related issues, such as enrolment, authentication, connectivity, performance, and security.
  • Provide technical support and training to end users and other IT staff on MAC and JAMF related topics.
  • Document and maintain the MAC and JAMF policies, procedures, and best practices.
  • Collaborate with other IT teams and vendors to ensure the compatibility and integration of MAC and JAMF solutions with other systems and platforms.
  • Research and evaluate new MAC and JAMF technologies and trends to improve the MAC and JAMF environment and user experience.
  • At least 3-5 years of experience in MAC and JAMF administration and support.
  • Strong knowledge of MAC OS, JAMF Pro, and related technologies, such as Azure Active Directory, SSO, conditional access, Device Compliance, Octory and encryption.
  • Proficient in scripting languages, such as Bash, Python, or AppleScript.
  • Knowledge on other MDM’s such as Intune or Workspace One and others are preferred.
  • Build automated solutions and initiative to improve end user experience.
  • Excellent troubleshooting and problem-solving skills.
  • Good communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Certification in JAMF 200 or higher is preferred.

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