Job Description
Job Title:  Netapp Storage Lead
Req Id:  80891
City:  Coimbatore
State/Province:  Tamil Nadu
Posting Start Date:  7/9/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Netapp Storage Lead

Role & Responsibilities
  • To support Production Storage Environment of an enterprise
  • Handling Data Center Operations with Business & Mission Critical applications
  • Handling escalated incidents
  • Participating and Implementing Changes
  • Reporting Capacity & Performance
  • Prepare and maintain Technical Documentations (SOP, KM, SMTD)
  • Upgradation of existing SAN infrastructure

 

Skills

Must have

Nice to Have

Technical Skills (Core & Top-Up)
  • Administration skills in Netapp Storage arrays (FAS, E series, DATA Ontap OS, Cluster mode)
  • Installing/Configuring/Supporting multipath s/w
  • Identify and report capacity and throughput problem.
  • Admin knowledge of CIFS, NFS
  • Administering Volumes
  • Experience in NDMP, OSSV
  • Troubleshooting connectivity issues
  • Troubleshooting Hardware diagnostics, break-fix
  • Troubleshooting the problems related to Network storage configuration issues.
  • Experience in Storage Virtualization
  • Configuration, monitoring & analyzing event, alert logs and appropriate actions taking-active measures and preventive measures for problems/errors.

 
  • Experience in Backup tools and SAN products.
  • Working knowledge in UNIX administration or Windows administration
  • Deployment management

 

Process & Tools
  • Remote system administration
  • Knowledge in automation Scripting/tools
  • Knowledge in SLA, Incident management, Problem management, Change management.
  • Capacity reporting
  • Meeting SLA in time to fix the errors and problems
  • Netapp / Third party Vendor co-ordination

 

Behavioral Skill
  • Supporting escalated tasks/incidents
  • Fair Written & Verbal Communication Skills
  • Good Team working
  • Experience of handling global customers

 

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Team Management

  • Resourcing
    • Forecast talent requirements as per the current and future business needs
    • Hire adequate and right resources for the team 
    • Train direct reportees to make right recruitment and selection decisions 
  • Talent Management
    • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
    • Build an internal talent pool of HiPos and ensure their career progression within the organization
    • Promote diversity in leadership positions
  • Performance Management
    • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
    • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
  • Employee Satisfaction and Engagement
    • Lead and drive engagement initiatives for the team
    • Track team satisfaction scores and identify initiatives to build engagement within the team
    • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team 
    • Exercise employee recognition and appreciation 

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Deliver

No Performance Parameter Measure
1 Operations of the tower SLA adherence
Knowledge management
CSAT/ Customer Experience
Identification of risk issues and mitigation plans
Knowledge management
2 New projects Timely delivery
Avoid unauthorised changes 
No formal escalations

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Mandatory Skills: Netapp Storage .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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