Job Description

At Wipro, we are driven by innovation, excellence, and a commitment to delivering exceptional customer and business outcomes. We offer a collaborative and inclusive work environment, continuous learning opportunities, and a culture that supports both professional and personal growth. As part of this exciting project and newly established team, your role as a Content Moderation Executive will be to supporting a leading client in the sector,  ensuring platform safety, policy compliance, and a positive user experience while contributing to the success of a global operation.

Start date: 1.09.2026

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Key Responsibilities

• Review and evaluate user-generated content, including videos, images, text, live streams, and audio, in accordance with client policies, community guidelines, and legal requirements.
• Ensure accurate content classification, labeling, and moderation decisions while maintaining high levels of quality and consistency.
• Identify content that may violate platform policies, safety standards, or regulatory requirements and take appropriate action based on established procedures.
• Help protect platform users by proactively detecting and mitigating potentially harmful, abusive, or inappropriate content.
• Investigate and resolve user inquiries related to content moderation decisions, account enforcement actions, abuse reports, and appeals.
• Collaborate with internal stakeholders and cross-functional teams to strengthen platform trust, user safety, and brand reputation.
• Apply strong linguistic and cultural understanding when reviewing content across different markets, regions, and user communities.
• Adhere to data privacy, information security, and compliance standards at all times.
• Meet and exceed established quality, productivity, and service level objectives.
• Contribute to process improvement initiatives by identifying opportunities to enhance moderation workflows, accuracy, and operational efficiency.

Skills & Qualifications

Required

• Fluency in and advanced English and French communication skills (spoken and written).
• Strong analytical thinking and sound decision-making capabilities.
• Excellent attention to detail with the ability to work in a fast-paced environment.
• Strong time management, prioritization, and organizational skills.
• Ability to interpret and apply policies, guidelines, and procedures consistently.
• Resilience and adaptability when working with sensitive or potentially disturbing content.
• Customer-focused mindset with strong problem-solving skills.
• Good knowledge of MS Office applications.

Preferred

• Previous experience in Content Moderation, Trust & Safety, Online Safety, Community Operations, or a similar role.
• Experience in Customer Support, Customer Operations, or other service-oriented environments.
• Experience working with policy enforcement, investigations, or user support processes.
• Familiarity with data privacy, online safety, and regulatory compliance requirements.

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Why you would love working here:

• Attractive compensation package with a diverse set of social benefits (Monthly budget)
• Medical and Life Insurance
• Private pension plan
• Christmas Bonus
• Fruits, coffee and tea on the house
• Great career opportunity to work for one of the biggest brands in the world in a unique work environment
• Open-concept offices designed for both team work and relaxation with ping pong, billiards, foosball etc
• Child Birth Allowance
• Sport events sponsorship for employees
• Complex Reward & recognition scheme ( both non-monetary and monetary options): Winner Circle Points (WCP) & Long service award (LSA)
• Monthly subscription @ Bookster -  the first modern library for companies in Romania
• Employee Referral Program with attractive incentive schemes
• Extra annual leave days depending on the total length of working experience at Wipro
• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms as well as through internal & external training programs and certifications
• Platform to actively participate and make an impact through
• Sustainability and Corporate Social Responsibility projects
• Relocation package