Job Description

With 900+ employees in Poland supporting over 45 clients, we leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. It is the freedom provided to every individual at Wipro to learn, grow, and create a career path that makes us an organization of opportunities beyond boundaries of region, age, gender, ability, and routine. We invite you to be a part of this experience

Location and Work Mode: Gdansk – 3 days from office, 2 days from home

Type of contract: B2B

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The primary role is to ensure that Coupa and the business processes supporting Coupa are functioning according to Client Corporate Procurement policies. Manage and improve applicable functionalities in Coupa that include but are not limited to tasks involving new item set up, creating forms, catalogs, approvals, training aids, and user access to ensure that there is ongoing consistency and accuracy of such functions. With a focus on operational efficiencies and scalability of the system, he supports the Procurement Operations and Technology teams to assist with documenting and re-designing processes to streamline work, increase throughput, and reduce manual efforts through utilizing existing technology. This role regularly requires interactions with members of Purchasing, Accounts Payable, Corporate Systems, key stakeholders, and suppliers to ensure the efficient use of Coupa. It needs to have a high-level understanding of the Procure-to-Pay process and should be able to work effectively with cross-functional teams.

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Role & Responsibilities:

• Maintaining all configuration and solution design documentation, incorporating all impacts from change requests and new functionality implemented through release upgrades.
• Customization of Webform, forms, Items, PO Liquid Template, Managing the Tolerances, and invoice
• Presentations in Coupa. Creating new Punchouts,Process Automators and managing the.
• Review each new release of Coupa (three releases a year) to coordinate the upgrade of environments to ensure minimal impact on the current production instance/business as usual.
• Creating and maintaining test plans for user acceptance testing on new Coupa functionality and defect resolution, regression testing, and testing of fixes to defects in releases.
• Managing and retrofitting Coupa Sandbox instances for better synchronization, both BAU - Business As Usual and Project Path.
• Managing All TEST,QA instances and Production instances effectively.
• Advising the Procurement Systems team to effectively support internal and external auditors related to the systems/processes, and managing the master data within the systems.
• Working with SAP S4 Support and ERP Developers for the development and support of Coupa integrations with interfacing systems.
• Coordinating integration testing of interfaces between Coupa and other application(s).
• Define the limitations of Coupa for each integration for better design and development of the integration.
• Maintaining and Managing the Master Data in Coupa from ERP through Interface/s.
• Responsible for understanding business processes at a level that processes can be reviewed in the context of each new Coupa Platform release to determine if efficiencies can be gained by using the new features and capabilities.
• Providing consultative guidance and application expertise to advise business users on best practice processes and functionality/capability of Coupa.
• Providing Level 2 and Level 3 support and managing escalations as appropriate.
• Providing guidance and training to team members, managers, and employees on processes and tools.

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Requirements:

• 3-5 years of relevant experience
• Coupa Platfrom, Coupa intergations with interfacing system - must have
• SAP S4 Support and ERP Developers – must have
• Technical Skills: JSON, XML, cXML, HTML, API, sFTP servers, MS Office, MS VISIO, etc
• Tools and Applications: Coupa, Bruno, Postman
• Knowledge of SAP FI and MM will be added advantage
• Maintain all configuration and solution design documentation, incorporating impacts from change requests and new functionality introduced via release upgrades.
• Customize Webforms, forms, items, PO Liquid Templates, tolerance settings, and invoice processes.
• Create and manage Punchouts and Process Automators; deliver presentations within Coupa.
• Review each Coupa release (three annually) and coordinate environment upgrades to minimize impact on production and business-as-usual operations.
• Create and maintain test plans for:User Acceptance Testing (UAT), Regression testing and Defect resolution and validation of fixes in releases
• Manage and retrofit Coupa Sandbox instances to ensure synchronization across BAU and project environments.
• Effectively manage all TEST, QA, and Production instances.
• Advise the Procurement Systems team to support internal and external audits and manage master data within Coupa.
• Collaborate with SAP S/4HANA Support and ERP Developers to develop and support Coupa integrations.
• Coordinate integration testing between Coupa and interfacing applications.
• Define Coupa limitations for each integration to guide better design and development.
• Maintain and manage master data in Coupa sourced from ERP systems via interfaces.
• Understand business processes to evaluate new Coupa features for potential efficiency gains.
• Provide consultative guidance and application expertise to advise business users on best practices and Coupa capabilities.
• Deliver Level 2 and Level 3 support and manage escalations appropriately.
• Provide guidance and training to team members, managers, and employees on Coupa processes and tools.

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Equal Opportunity Employer:
Wipro is an Equal Opportunity Employer. We provide consideration for all qualified applicants regardless of race, color, religion, gender, marital status, age, ethnicity, national origin, sexual orientation, political views, disability, or any other characteristic protected by law

Internal Reporting and Whistleblower Protection:
Wipro IT Services Poland Sp. z o.o. adheres to the Internal Reporting and Whistleblower Protection Regulations. Candidates can submit internal reports via email to ombuds.person@wipro.com, through the Internet at www.wiproombuds.com, or by post/courier to Wipro's registered office.