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Primary Responsibilities
- Assists with the development and installation of new hardware and software
- Installs and configures systems and other software
- Tests installed software for malfunction detection
- Identifies and resolves business systems issues
- Designs and deploys new applications and enhancements to existing applications, software, and operation systems
- Measures effectiveness and efficiency of existing systems
- Develops and implements strategies to improve systems
- Monitors and tests system performance
- Performs work with some independence of thought, but refers more complex problems to senior associates or supervisor/manager
- Customizing CRM functionalities, building integrations, and optimizing workflows to support business processes and enhance customer engagement.
- Work closely with product managers, product owners, and scrum masters.
- Provide post-deployment support and troubleshoot production issues.
Participate in agile ceremonies (sprint planning, daily stand-ups, retrospectives). - Stay updated with the latest Dynamics 365 features and best practices.
- Recommend enhancements to improve system usability and performance.
- Explore opportunities to leverage Power Platform, AI Builder, and Copilot features.
- Advanced English
Experience: 8-10 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.