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Title:  Inside Sales - Analista de Marketing Digital

Requisition ID:  75214
City:  Curitiba
Country/Region:  BR
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Responsabilidades da Vaga:
Realizar atendimentos consultivos por telefone, 
entendendo as necessidades dos clientes e oferecendo soluções personalizadas.
Gerenciar o funil de vendas, desde a prospecção até o fechamento, com foco em ciclos curtos e alta conversão.
Manter relacionamento contínuo com clientes, realizando vendas cruzadas (cross-sell) e upsell ao longo do tempo.
Identificar oportunidades de negócio com base em análise de mercado e perfil do cliente.
Utilizar ferramentas de CRM para registrar interações, acompanhar leads e organizar o pipeline de vendas.
Participar de treinamentos e atualizações constantes sobre produtos, serviços e estratégias de vendas.
Atuar de forma proativa na resolução de problemas e na comunicação com clientes e equipe.
Contribuir com ideias e feedbacks para aprimorar a abordagem comercial e os materiais de apoio à venda.
Habilidade comprovada em construir relacionamentos duradouros, com foco em vendas cruzadas e upsell ao longo do tempo.

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Perfil Desejado:
Perfil proativo, com excelente capacidade de comunicação e resolução de problemas.
Habilidade comprovada em construir relacionamentos duradouros, 
com foco em vendas cruzadas e upsell ao longo do ciclo de relacionamento com o cliente.
Conhecimento profundo em técnicas de vendas e experiência em vendas multicanal.
Capacidade de implementar soluções de forma imediata ou garantir rápida adoção por parte do cliente.
4 anos de experiência profissional, com pelo menos 2 anos de atuação em vendas, 
vendas de publicidade, marketing digital ou áreas similares.
Formação em Administração, Marketing ou áreas correlatas.

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Deliver
 

No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

Mandatory Skills: Marketing Digital .

 

Experience: 1-3 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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