Job Description
Role Purpose
The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes
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Do
- Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications
- Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement
- Decide on the DevOps tool & platform and which needs to be deployed aligned to the customerâÃÂÃÂs requirement
- Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly
- Define & manage the IT infrastructure as per the requirement of the supported software code
- Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain âÃÂàfrom planning, coding and building, to testing, to staging, to release, configuration and monitoring
- Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions
- Ensure on boarding application configuration from planning to release stage
- Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained
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- Provide customer support/ service on the DevOps tools
- Timely support internal & external customers escalations on multiple platforms
- Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module
- Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost
- Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems
- Follow escalation matrix/ process as soon as a resolution gets complicated or isnâÃÂÃÂt resolved
- Provide knowledge transfer, sharing best practices with the team and motivate
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- Team Management
- Resourcing
- Forecast talent requirements as per the current and future business needs
- Hire adequate and right resources for the team
- Train direct reportees to make right recruitment and selection decisions
- Talent Management
- Ensure 100% compliance to WiproâÃÂÃÂs standards of adequate onboarding and training for team members to enhance capability & effectiveness
- Build an internal talent pool of HiPos and ensure their career progression within the organization
- Promote diversity in leadership positions
- Performance Management
- Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
- Incase of performance issues, take necessary action with zero tolerance for âÃÂÃÂwillâÃÂàbased performance issues
- Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below
- Employee Satisfaction and Engagement
- Lead and drive engagement initiatives for the team
- Track team satisfaction scores and identify initiatives to build engagement within the team
- Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
- Exercise employee recognition and appreciation
- Resourcing
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Deliver
| No. | Performance Parameter | Measure |
| 1. | Continuous Integration, Deployment & Monitoring | 100% error free on boarding & implementation |
| 2. | CSAT | Manage service tools Troubleshoot queries Customer experience |
| 3. | Capability Building & Team Management | % trained on new age skills, Team attrition %, Employee satisfaction score |
DevOps Engineer | 7+ Years Experience
We are seeking an experienced DevOps Engineer with 7+ years of expertise in software development and DevOps practices. The ideal candidate will have strong experience in infrastructure automation, CI/CD pipelines, cloud-native technologies, monitoring, and incident management.
Key Responsibilities
- Design, implement, and manage scalable and reliable infrastructure solutions.
- Develop and maintain Infrastructure as Code (IaC) using tools such as Terraform.
- Architect, design, and automate CI/CD pipelines and deployment workflows.
- Configure and manage infrastructure automation using Ansible.
- Monitor system performance, availability, and reliability using tools such as Datadog, Splunk, or similar monitoring platforms.
- Respond to production incidents, troubleshoot infrastructure and application issues, and minimize downtime.
- Conduct root cause analysis (RCA) and implement preventive measures to improve system stability.
- Manage containerized applications using Docker and Kubernetes.
- Develop automation and operational scripts using Python, Bash, or similar scripting languages.
- Collaborate with development, operations, security, and business teams to drive DevOps best practices and ensure compliance with security, regulatory, and performance requirements.
Required Skills
- 7+ years of experience in Software Development and DevOps Engineering.
- Strong expertise in Ansible for configuration management and automation.
- Hands-on experience with Jenkins, GitLab CI/CD, or equivalent CI/CD tools.
- Expertise in Terraform and Infrastructure as Code (IaC).
- Experience with Docker and Kubernetes in production environments.
- Strong experience in infrastructure monitoring, alerting, and observability tools such as Datadog, Splunk, or equivalent platforms.
- Solid understanding of Linux, networking, and internet protocols.
- Proficiency in Python, Bash, or other scripting languages.
- Proven experience in incident management, troubleshooting, and root cause analysis.
Work Location
📍 Bangalore
Preferred Skills
- Experience in highly available, distributed, and cloud-native environments.
- Strong problem-solving skills and a proactive approach to automation and operational excellence.
Mandatory Skills: Devops - Continuous Integration .
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.