Job Description

Role Purpose

An individual contributor working with internal and external stakeholders who would consult him/her for finding solutions to various business problems - relate to training, Knowledge Management and Other Training support

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Do

Plans, designs, develops, delivers, and certifies trainers on learning principles, facilitation skills & coaching skills.

Deliver Training (Specification: Excel Training Advance, Power BI, other MS tools)

Additonal value - Experience in setting up Power BI dashboard, Macro and other solutions. (Support and understand BPO business in F&A)

Govern and report out overall Training status, performance status and other MIS reports related to trainings

Content Management - Create Training content

Plays the role of Knowlege Manager (Complete governance on Knowledge Management)

Collaborates with LOBs and cross-functional project teams to identify training needs

Conducts needs assessments to identify and evaluate training needs, develop training and instructional solutions, and assess training

Provides and/or assists with consulting in all aspects related to training for organization-wide initiatives and projects; participates in the design, development and implementation of training programs of a broad organizational scope.

Plans, designs, develops, delivers and consults on various training projects and instructional programs, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats.

Recommends and/or implements innovative solutions, modifications and enhancements to training programs.

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DELIVER

Lead and deliver consulting engagements including client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications

Researches and studies advancements in learning management systems (LMS), educational technologies, and instructional design methods; evaluates effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures.

Recommends and/or implements innovative solutions, modifications and enhancements to technology training programs; facilitates and encourages the adoption of technical platforms to enhance the delivery of academic and/or instructional content.

Transition Support - Primary responsible to Govern & report out on KA/KT and accreditation status

Participate in the governance call to highlight on the Transition progress (KA/KT Status, SOP Status and Accreditation)

Co-ordinate with Client/Stakeholders on Transition updates 

Domain - Finance and Accounts (Experience in training Finance and accounts-related topics or having experience in F&A domain)

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