Job Description
Role: Datacenter Engineer-Wintel Stack
Location: Guildford, UK
Roles and Responsibilities:
- Manage deployment, operations, and lifecycle activities of global data centre infrastructure across multiple locations.
- Perform racking, stacking, installation, and commissioning of servers, storage systems, and associated data centre hardware.
- Support data centre infrastructure expansion, production onboarding, and hardware readiness activities.
- Execute decommissioning and retirement of legacy infrastructure, including servers and storage devices.
- Troubleshoot and resolve hardware-related issues involving power supplies, batteries, controllers, cabling, and connectivity components.
- Coordinate inter-site hardware movement, logistics activities, and vendor communications for infrastructure deployments.
- Maintain accurate asset inventory, lifecycle tracking, rack elevation details, and infrastructure documentation using DCIM tools such as SunBird, Device42.
- Utilize ITSM and project management tools including ServiceNow and Jira for incident management, request tracking, change management, and operational coordination.
- Collaborate with remote data centre teams and cross-functional engineering groups to diagnose, troubleshoot, and resolve operational incidents.
- Monitor and ensure adherence to SLA and MSA commitments across Data centre operations and infrastructure services.
- Manage facility requirements including space allocation, power, cooling, structured cabling, under-floor cabling, fibre, and dark fibre connectivity.
- Provide hardware asset details, serial numbers, and asset tagging information to procurement and billing teams for PO processing.
- Execute physical cabling activities, uplink connectivity validation, and power infrastructure setup for newly deployed environments.
- Ensure compliance with data centre operational standards, safety guidelines, and infrastructure best practices.
- Support infrastructure health checks, preventive maintenance activities, and incident resolution processes.
- Deliver regular operational updates, technical status reports, and monthly review documentation to stakeholders and management teams.
Technical Skills & Tools:
- DCIM Tools: SunBird DC Track, Nlyte, Device42, ServiceNow
- ITSM & Ticketing Tools: ServiceNow, Jira
- Asset & Infrastructure Management
- Rack and Stack Operations
- Data Centre Rack & Stack, Structure Cabling & Power Management
- Incident & Change Management
- Infrastructure Deployment, Commissioning & Decommissioning
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Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.