Job Description
DataDog Event Management Administrator – Job Description
Role Overview:
We are seeking a skilled DataDog Event Management Administrator responsible for the end-to-end lifecycle of DataDog AIOps deployments, including installation, configuration, integration, maintenance, and upgrades. The role requires a proactive approach to identifying use cases, implementing best practices, and ensuring maximum value realization from the platform.
The candidate should possess strong troubleshooting capabilities, the ability to work across cross-functional teams, and ensure smooth operations aligned with defined ITOps success criteria.
Key Responsibilities:
- Deploy, configure, integrate, and manage DataDog Event Management solutions.
- Support the full lifecycle of DataDog AIOps implementation and optimization.
- Identify use cases and recommend best practices to enhance platform value.
- Troubleshoot and resolve issues efficiently across environments.
- Collaborate with interdisciplinary teams and stakeholders.
- Ensure stable and efficient operation of monitoring and event management systems.
Technical Skills & Competencies:
- Strong experience in DataDog implementation, integration, and development.
- Integration expertise with monitoring tools using SNMP, Socket, REST APIs, Logs, and DataDog connectors.
- Experience in bi-directional integration with ITSM tools (e.g., ServiceNow).
- Solid understanding of DataDog administration and system operations.
- Knowledge of other event management tools like IBM Netcool, Micro Focus OMi (preferred).
- Proficiency in Unix/Linux commands and system operations.
- Programming knowledge in Java, Node.js, and JavaScript.
- Strong understanding of IT infrastructure (Hardware, OS – RHEL/CentOS/Windows, Networking).
- Experience with event monitoring, alerting, threshold management.
- Knowledge of topology mapping, CMDB, and application/infrastructure relationships.
Soft Skills:
- Strong communication (written & verbal).
- Solution-oriented mindset with problem-solving ability.
- Ability to manage priorities and meet delivery timelines.
Qualifications & Experience:
- 3+ years of hands-on experience in DataDog lifecycle (implementation, integration, support).
- 6–8 years of overall experience in enterprise monitoring and event management tools.
- ITIL certification or strong understanding of ITIL event management processes preferred.
- Proficiency in Microsoft tools (Word, Excel, PowerPoint, Visio, Project).
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Experience: 3-5 Years .
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