About the Role: ͏

The purpose of this position is to assist the Dealing team in their business-critical daily responsibilities. A mixture of operational and regulatory focus provides a varied and interesting role for someone who has experience in this area, or for an ambitious and talented individual who wants to progress in this direction and has some knowledge of finance. 

The successful candidate will be key in both delivering team and individual targets within the appointed timescales and to the highest standards.

What you will be doing:͏

•    Responsibility for the completion of the core team processes
•    Trading at various daily and weekly artificial valuation points
•    Daily trading controls and investigation
•    Float account management
•    Contract note processing and verification
•    Transaction reporting
•    Weekly conversions of assets from dirty to clean share classes
•    Achieve departmental service level agreements (SLAs) and key performance indicators (KPIs)
•    Demonstrate flexibility during periods of high workload, assisting other services when required
•    Support the business software infrastructure with user acceptance testing and disaster recovery cycles
•    Achieve and actively maintain your skills and knowledge to adhere to the Training and Competence standards
•    Continually focus on delivery of excellent customer service to ensure that the Company is highly valued by our clients
•    Liaise with Investment Managers, designated Stockbrokers, and other associated third-party providers
•    Ensure that the Treating Customers Fairly (‘TCF’) principles are adhered to, supporting Customer Service improvement initiatives, raising any areas for concern with either line manager or Compliance

What we're looking for:͏

Essential:

•    Good attention to detail
•    Excellent interpersonal, organization and communication sjills.
•    Ownership and accountability
•    Proactive and Driven
•    Working knowledge of Excel
•    Ability to work well under pressure

Desirable:

•    Investment Management Certificate (IMC), Investment Operations Certificate or equivalent industry recognised qualification
•    Financial Services experience
•    Understanding of investments and investment products

Application of Individual Conduct Rules:

Standard of conduct is reasonable under all circumstances relating to
•    Must act with integrity
•    Must act with due skill, care and diligence
•    Must be open and cooperative with the FCA and other regulators
•    Must pay due regard to the interests of customers and treat them fairly
•    Must observe proper standards of market conduct