Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description
Role: Designated Investigator - Ombuds
Location: Anywhere in India
Band: C2
About the role:
We are looking to onboard a Designated Investigator for our Ombuds Team.
R͏oles & Responsibilities
1. Conduct internal enquiry based on complaints received
2. Engage all relevant stakeholder basis merit of concern and investigation scope
3. Acknowledge and hear all issues and concerns without prejudice and bias
4. Recommend remedial/mitigating actions in line with Disciplinary Handbook
5. Conclude concerns within a stipulated timeframe
6. Recommend process improvements or policy changes.
D͏esired Qualifications
1. Full time Postgraduate from a premier institute, preferably a chartered accountant.
2. Excellent business partnering skills, ability to persuade and influence business leaders.
3. Strong analytical skills with attention to detail and follow-through.
4. Excellent Communication & Relationship Building skills.
5. Ability to deal with ambiguity and high pace of working.
6. Proficient at anticipating challenges and recommending solutions
7. High customer orientation including prompt response to emails/queries.
8. Interpersonal sensitivity, team player.
9. Non-judgmental in making decisions with focus on fact finding.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.