Job Description
Job Title:  Domain Architect L1
City:  Weehawken
State/Province:  New Jersey
Posting Start Date:  12/11/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Position: Genesys Cloud CX Developer / Lead

Location: Weehawken, NJ

5 days at office.

 

Required Skills

  • Design, configure, and implement solutions using Genesys Cloud CX, including routing, IVR flows, queues, user and role management, integrations, and analytics.
  • Lead and manage end-to-end migration projects from legacy platforms (such as Avaya, Cisco, Genesys Engage, Amazon Connect) to Genesys Cloud CX.
  • At least 3+ years of experience working with Genesys Cloud CX.
  • In-depth knowledge of Architect, Routing, outbound and digital channels, workforce management, quality management, and API integrations.
  • Demonstrated experience with contact center migration projects from design through to deployment.
  • Experience with API integrations, OAuth, event notifications, and data actions.
  • Strong understanding of telephony concepts, including SIP, SBCs, trunking, codecs, and call flows.
  • Scripting experience (JavaScript or Python) is a plus.
  • Genesys Cloud CX certifications: Professional, Developer, Architect.
  • Experience migrating between multiple CCaaS platforms.
  • Familiarity with cloud platforms such as Microsoft Azure, AWS or Google Cloud.
Mandatory Skills: Genesys Cloud Contact Center Admin .

 

Experience: 8-10 Years .

 

The expected compensation for this role ranges from $80,000 to $158,000 .

 

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

 

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.