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Title:  Desktop Administrator

Requisition ID:  85204
City:  Dublin
Country/Region:  IE
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

About the Role

 

As a Desktop Administrator, you will play a crucial role in our commitment to providing exceptional client experiences in the fast-paced world of technology services. Your primary responsibility will be to ensure the seamless operation of desktop environments, addressing technical issues, and supporting user needs effectively. Yn and achieve organizational excellence

 

Skills Required

 

  • Advanced level of technical expertise and fault resolution
  • Excellent all-round experience of Standard technology
  • Ability to communicate technical concepts to non-technical audience
  • Technical knowledge of PC's and desktop hardware, laptops, Cisco phones, mobile devices, MAC devices, tablets
  • Experience of software support including 0365, Zoom, Teams
  • Problem-Solving and troubleshooting using Microsoft toolsets
  • Ability to build desktops/laptops
  • Attend daily huddle with the Team Leader detailing work for the day
  • Pick up and resolve 2nd - 3rd line issues and update issues log. Assist user in raising an incident ticket for unresolved issues and record incident number in the issues log.

 



 

Mandatory Skills: Desktop Support .

 

Experience: 3-5 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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