Job Description
Job Title:  DevOps BizOps Engineer
City:  Dublin
State/Province:  Dublin
Posting Start Date:  4/7/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

As a BizOps Senior Engineer, you will act as the production readiness steward for versatile Gateway products and integration with other platforms. You will partner with development teams to design, implement, and support services with a focus on operational resilience, automation, and compliance. Should have knowledge of Payment domains specially in Gateways with least gRPC experience and strong with SRE fundamentals and hands-on experience

 

Key Responsibilities 

  • Lifecycle Ownership: Engage in and improve the entire service lifecycle—from design and deployment to operations and continuous improvement.
  • Operational Readiness: Ensure system availability, capacity, performance, monitoring, and self-healing capabilities are embedded throughout delivery.
  • Incident Management: Practice sustainable incident response, lead blameless postmortems, and optimize Mean Time to Recovery (MTTR).
  • Develop and maintain automation pipelines for certificate renewal, traffic routing, alerting, and compliance reporting using tools like Ansible, Venafi & XLR template.
  • Support CI/CD pipelines for software promotion and operational gating.
  • Reliability Engineering: Scale systems sustainably through automation and advocate for changes that improve reliability and velocity.
  • Compliance & Risk Management: Drive initiatives for Safety & Soundness, PCI compliance, threat/toil reduction, and ITSM defect resolution.
  • Monitoring & Observability: Implement robust logging, monitoring, and alerting standards to ensure system health and proactive issue detection. Hands-on experience with Dynatrace & Splunk monitoring tool configuration and alerting.
  • Collaboration: Work with global teams across multiple time zones and mentor junior engineers.
  • Continuous Improvement: Provide feedback loops to development teams on resiliency gaps and operational enhancements.

 

Required Experience & Skills 

  • Experience: Extensive experience in BizOps, Site Reliability Engineering, or DevOps roles.
  • Strong understanding of NGINX configuration and gRPC event-driven architectures.
  • Proficiency in DevOps tools: Chef, Jenkins, Groovy, shell scripting, Bitbucket, Git, Ansible, XLR.
  • Experience with AWS infrastructure, secure access practices, and cloud-native deployments.
  • Security & Compliance:
  • Awareness of certificate lifecycle management, mutual TLS, SSL handshake, SSH keys, encryption standards.
  • Familiarity with ITSM processes, compliance frameworks, and incident management.
  • Networking & Systems:
  • Knowledge of client-server relationships, network layers (L1–L7), load balancers (BIG-IP F5), and application firewalls.
  • Ability to analyze stack traces, TCP dumps, heap/thread dumps, and perform OS-level troubleshooting.
  • Authentication & Authorization:
  • Intermediate understanding of Active Directory, SAML, LTPA, SSO, OAuth.

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Deliver

No Performance Parameter Measure
1. Continuous Integration,Deployment & Monitoring 100% error free on boarding & implementation
2. CSAT Timely customer resolution as per TAT
Zero escalation

 

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Mandatory Skills: Site Reliability Engineering (SRE) .

 

Experience: 3-5 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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