Job Description
- Should have a background of supplier lifecycle and management process
- Should understand the business processes & key expectations.
- Owning and prioritizing product vision, roadmap, and backlog.
- Work closely with team and Domain Expert to identify and prioritize business requirements.
- Prepare refinement sessions. Conduct functional refinements of business requirements
- Clarify tasks for the development team and lead grooming sessions to ensure understanding.
- Facilitate sprint planning, reviews, and retrospectives. Ensure deliverables align with the overall product vision
- Strong understanding of Agile/Scrum methodologies. Experience in requirements gathering and backlog management.
- Drive the Sprint Demo and provide demo to Client and Country Users
- Participate, respectively organize business stakeholder meetings.
- Support country teams/ third party product team on various quires and change request
Essential Skills:͏
Hard Skills: Agile Scrum, JIRA, Confluence, Product Road mapping, User Story Writing.
Soft Skills: Excellent communication, stakeholder management, organisational skills, and ability to work with cross-functional teams.
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3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution
- Capturing all the requirements and clarifications from the client for better quality work
- Taking feedback on the regular basis to ensure smooth and on time delivery
- Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
- Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements
- Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
- Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation
- Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
- Timely Response to customer requests and no instances of complaints either internally or externally