Job Description

Work Environment:

• Hybrid – from Gdańsk/Warsaw, 3 days from the office

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Key responsibilities:

• Handling LAN/WAN incidents escalated from L1 team.
• Perform Incident Management, problem Mgt, Capacity Mgt. and Release Management.
• Network IP address Management and allocation based on Tools or Offline database.
• Run the system heath check procedures & provide inputs to L3 teams.
• WAN/SD-WAN Access technology configuration and troubleshooting.
• Implement and rollout Patch updates with planned down time.
• Maintains and monitor network utilization and make necessary changes whenever required.

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Skills and Qualifications:

• Experience in Network Routing and Switching products.
• Knowledge and experience with inter-network routing architectures, and the underlying network security technologies.
• Should have worked as a Network Administrator & acquired hands-on experience in the in large & complex setups.
• Experience and extensive knowledge of switching technology (Gigabit Ethernet, L2/L3 Switching, VLANs, STP, VTP etc.) are required.
• Service Delivery understanding and remote support exposure.
• Experience in Configuration and trouble shooting of routing protocols.
• Configuration and administration of Wireless products (Controllers and AP’s), Wireless Access Security: WEP, Rotating WEP, LEAP, PEAP etc.
• Knowledge on monitoring and management tools.

Nice to have:

• H/W troubleshooting & Vendor coordination
• Network Bandwidth, Capacity Analyze the recommendations.
• Expertise to provide inputs for root cause analysis and record solutions in the knowledge base.
• Basic knowledge on Meraki WLAN, Routing Switching & SDWAN.

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Equal Opportunity Employer:

Wipro is an Equal Opportunity Employer. We provide consideration for all qualified applicants regardless of race, color, religion, gender, marital status, age, ethnicity, national origin, sexual orientation, political views, disability, or any other characteristic protected by law.

Internal Reporting and Whistleblower Protection:

Wipro IT Services Poland Sp. z o.o. adheres to the Internal Reporting and Whistleblower Protection Regulations. Candidates can submit internal reports via email to ombuds.person@wipro.com, through the Internet at www.wiproombuds.com, or by post/courier to Wipro's registered office.

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