Job Description
With 900+ employees in Poland supporting over 45 clients, we leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. It is the freedom provided to every individual at Wipro to learn, grow, and create a career path that makes us an organization of opportunities beyond boundaries of region, age, gender, ability, and routine. We invite you to be a part of this experience!
Type of contract: COE
Working hours: 9am - 5pm CET
Module of work: 2 days from the office, 3 days from home
Location: Gdańsk
Note – Kindly discuss with recruiter for location flexibility.
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Key Requirements
- 5+ years of relevant IT experience.
- Strong hands-on experience with Nexthink Administration.
- Strong knowledge of PowerShell scripting.
- Good working knowledge of NQL (Nexthink Query Language).
- Experience with digital workplace analytics, dashboards, and endpoint experience monitoring.
- Experience with Nexthink Remote Actions and remediation activities.
- Ability to develop custom scripts and automation solutions for specific business requirements.
- Strong analytical and troubleshooting skills, with the ability to identify ongoing issues and create appropriate remediations.
- Good communication and presentation skills.
- Ability to translate technical data and findings into clear, actionable insights.
- Desired: Experience with automation and continuous improvement initiatives.
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Key Responsibilities
- Administer and support the Nexthink platform within an enterprise environment.
- Monitor and analyze digital workplace and endpoint experience using Nexthink analytics and dashboards.
- Develop and maintain NQL queries, PowerShell scripts, and Nexthink Remote Actions.
- Create customized scripts and automation solutions based on business and operational requirements.
- Analyze recurring endpoint and user-experience issues and implement appropriate remediation actions.
- Use technical data to identify trends, root causes, and opportunities to improve the overall Digital Employee Experience (DEX).
- Build and maintain dashboards and reports to provide actionable insights to technical and business teams.
- Communicate findings, ongoing issues, and recommended solutions clearly to relevant stakeholders and teams.
- Support continuous improvement and automation initiatives across the digital workplace environment.
Project Exposure
The role provides hands-on exposure to Nexthink, digital workplace analytics, automation, endpoint remediation, and DEX improvement initiatives within a large enterprise environment.
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What We Offer:
- Flexible benefits package tailored to your needs (Multisport card, shop vouchers, etc. – via MyBenefit cafeteria)
- Premium medical services for employees and family members (Lux med)
- Life & Disability Insurance for employees and family members (Generali)
- Social Fund benefits: holiday bonuses, kindergarten allowances, Christmas bonuses etc
- Variable Pay(part of annual compensation): Quarterly bonus based on company performance.
- Co-financing for glasses
- Access to internal and external learning platforms (i.e. WiLearn, HMM, FutureSkills)
- Employee Referral bonuses
- Relocation assistance: accommodation, travel, and other covered expenses
- Foreign language allowance, On-call allowance, Call-out allowance, morning/evening/night Shift allowance, Overtime work allowance, Business travel allowance (if applicable to the role requirements)
- Integration and cultural events for employees
- Performance based Reward and recognition programs
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Equal Opportunity Employer:
Wipro is an Equal Opportunity Employer. We provide consideration for all qualified applicants regardless of race, color, religion, gender, marital status, age, ethnicity, national origin, sexual orientation, political views, disability, or any other characteristic protected by law
Internal Reporting and Whistleblower Protection:
Wipro IT Services Poland Sp. z o.o. adheres to the Internal Reporting and Whistleblower Protection Regulations. Candidates can submit internal reports via email to ombuds.person@wipro.com, through the Internet at www.wiproombuds.com, or by post/courier to Wipro's registered office.
Mandatory Skills: UxM - NexThink .
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.