Job Description
Job Title:  Project Lead - L1
Req Id:  100028
City:  Greensboro
State/Province:  North Carolina
Posting Start Date:  10/20/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Role: IBM Sterling OMS Consultant

Location: Remote in US

Job Description:

  • Provide on-site coordination, guidance, and mentorship to a team of offshore and on-site support engineers and developers.
  • Manage the queue of incoming support tickets, prioritize demands, and scope the work for each release or resolution.
  • Review work and code developed by the team to ensure quality and adherence to best practices.
  • Conduct daily stand-up meetings and coordinate with the team to ensure progress is on track.
  • Serve as the primary on-site technical contact for major and critical production issues.
  • Perform root cause analysis and provide expert-level troubleshooting for complex problems within the Sterling OMS environment.
  • Work with the helpdesk and business teams to understand and replicate reported issues.
  • Ensure that fixes and patches are certified in quality assurance (QA) environments before being deployed to production.
  • Interface with multiple levels of client personnel, maintaining and enhancing positive and constructive client relationships.
  • Coordinate with cross-functional teams, such as middleware, database, and infrastructure teams, to resolve issues.
  • Facilitate the change control process and ensure necessary approvals are in place for all code movements.
  • Act as a client advocate, utilizing the customer's business perspective to approach issue resolution.
    Advise clients and stakeholders on best practices for Sterling OMS software and configurations.
  • Design and maintain technical architecture documentation for the omnichannel environment.
  • Proactively identify recurring critical problems and propose long-term solutions to prevent future issues.
  • Contribute to new feature delivery by participating in the requirements and design phases and building proofs of concept when needed
  • Deep knowledge of IBM Sterling OMS architecture, including its various modules such as Distributed Order Management (DOM), Global Inventory Visibility (GIV), and Payments
  • Proficiency in Java and related technologies for customization and development
  • Experience with integration concepts such as REST, SOAP, and APIs
  • Strong knowledge of SQL (Oracle or DB2) for database-related tasks.
Mandatory Skills: IBM OMS .

 

Experience: 5-8 Years .

 

The expected compensation for this role ranges from $60,000 to $135,000 .

 

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

 

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.