Job Description

Wipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and bold new future.

We are looking for your talent to join one of our projects as an HR Administrator.

This position belongs to the Digital Operations and Platforms (DOP) area of the company.

R͏equirements

• 4-6 years of experience.
• English advanced level.
• Good understanding of Recruitment Admin, HR processes (COE and Ops), and WFA processes.
• Familiar with HR strategy and admin processes in ERP.
• Proficient in MS-Office (preferably Excel).
• Administrative writing and reporting skills.

R͏esponsibilities

• Offer Letter Generation: Create offer letters tailored to country-specific requirements, using translation tools as needed.
• Pre-Employment Coordination: Work with vendors to complete pre-employment checks for new hires.
• Candidate Communication: Notify candidates of rejections and handle direct outreach as required.
• Onboarding Facilitation: Organize and coordinate all day-one onboarding activities for new employees.
• Policy Compliance & Audits: Ensure adherence to relevant policies, support internal/external audits, and resolve audit-related queries.
• HR Data Management: Manage, report, and process personnel data, including promotions, transfers, separations, and mass updates.
• Compensation Administration: Enter and reconcile compensation data, process mass updates, and generate revised compensation letters.
• Benefits Management: Validate benefits eligibility, update HCM systems, administer enrollments, and ensure timely premium payments.
• Customer Service: Respond to customer queries via chat, tickets, and email, maintaining logs and documentation.
• Service Quality & Process Adherence: Deliver timely, accurate service in line with SLAs, stay updated on process changes, and follow customer service routines and attendance policies.
• Audit Management - Support internal/external audits.
• Query resolution.
• SME Support.

Qualifications

• Good written and verbal communication skills.
• Critical thinking and logical thinking.
• Ability to multitask and work under pressure.
• Thinks outside of the box.
• Demonstrated ability to be a fast learner and diligent worker.
• Problem solving abilities.

Details

• Salary: Up to $30k MXN (based on candidate experience and qualifications).
• Location: Guadalajara, Jalisco.
• Type of work: On-site training. Hybrid work model after training.
• Schedule: Monday to Friday from 9 AM to 6 PM.

What we offer:

• Life insurance
• Major medical insurance
• Dental and vision plan
• 30 days Christmas Bonus
• Food Vouchers

Please attach your resume in English to be considered in the open position