Job Description
Role Purpose
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
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AP Processes:
- Responsible to ensure business TAT and SLA is taken care of on daily basis
- Complete knowledge of invoice processing in E2E way wherein GL and expense details to book in
- A very high degree of independence is required to perform the key tasks
- Act as a primary contact for interaction with all parties to manage the operations part
- Responsible to gather all the processes updated and ensuring to update it cheat sheet and communicating within team to follow as and when required
- Responsible to drive the 100% accuracy graph and providing the action plan with preventive measures for the error occurrence
- Liaising with appropriate teams to resolve invoice/ aged queries with the help of proactive approach
- Assisting with other requests for invoice changes or any change in the process
- Responsible for updating a tracker with the current progress on each requests along with the proper follow-up’s details
- Respect the deadline and ensuring to capture all trend along with variance analysis
- Support team partially on other activities like ad-hoc and reporting activities
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Lead and build out functions of given processes i.e., Accounts Payable.
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Highly accurate & attentive to detail
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Efficient and productive
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Good analytical skills & reasonable thought process
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Accuracy and high attention to detail
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Excellent organization skills with the ability to anticipate, prioritize, and follow up
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Ability to work independently as demonstrate team spirit
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Team player with very strong problem solving and organizational skills
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Ability to deal effectively with people
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Flexible and adaptable, able to handle peaks of activity and cope well under pressure
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Ability to also work independently and to prioritize the delivery on time
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Highly accurate with attention to detail
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MS office and MS excel expertise having basic formula driven to support in realignment of the process
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Qualifications & Experience:
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MBA in Finance with 2-5 years of work experience
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Experience of AP processes, Yardi, SNOW and/or data entry a plus
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Clear business English, spoken and written - additional languages a plus
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Knowledge of how Power-Bi works will add additional value
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Good Communication
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Accounting Principles and concepts
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Proactive & Responsive
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Self-starter (solver)
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Deliver
| No | Performance Parameter | Measure |
| 1 | Process | No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback |
| 2 | Self- Management | Productivity, efficiency, absenteeism, Training Hours, No of technical training completed |
Experience: 1-3 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.