Job Description

Role Purpose

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
 

͏Payroll Coordinator

• Review Time & Attendance data for accuracy and work with managers to resolve errors.
  •    Perform payroll-related functions including but not limited to payroll processing, audits, and record maintenance.
  •    Provide a consistent, high level of customer service such as answering employee questions regarding payroll, timekeeping and compliance and escalate as necessary to seek resolution.
  •    Monitor and respond to emails via the payroll in-box and return calls within a timely manner. 
  •    Develop and respond to requests for reports related to employee data, payroll, benefits, etc. according to reporting schedule.
  •    Keep abreast on all state and federal laws regarding payroll.
  •    Liaison with third party processing company for timely and accurate filing, payment and reconciliation of all agencies required reporting. 
  •    Work with third parties to ensure appropriate processing of garnishment requests and be able to update the payroll system manually when needed.
  •    Documents payroll processes and procedures
  •    Resolve moderate to semi-complex problems that arise.
  •    Special projects and additional duties will be assigned on a regular basis.

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• What You Bring to The Role
  Required: 
  •    Minimum 2 years of payroll experience
  •    Solid knowledge of payroll function including preparation, auditing, and balancing.
  •    Exceptional organization skills and attention to detail
  •    The ability to work under tight deadlines.
  •    Understand State and Federal payroll and tax regulations.
  •    Intermediate Excel skills 
  •    Demonstrates analytical thinking and problem-solving capabilities.
  •    Excellent people skills with a focus on solutions to deliver the best service possible.

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Deliver