Job Description
- Manage lifecycle of hardware assets (procurement → deployment → IMAC → retirement).
- Ensure every asset is uniquely identified, tracked, and recorded.
- Monitor asset status, ownership, and location.
- Conduct periodic physical inventory (as per schedule or audits).
- Maintain reconciliation between physical inventory and CMDB.
- Manage stock levels and asset availability.
- Ensure accurate updating of CMDB for: Installations, moves, adds, changes (IMAC), Asset decommissioning and disposalHardware upgrades and replacements
- Maintain relationships between hardware, software, and services.
- Register new assets with unique identifiers.
- Validate asset data (serial number, configuration, ownership).
- Ensure compliance with asset naming conventions and standards.
- Manage asset retirement as per approved process.
- Ensure:Secure data wiping,Environmental compliance (e-waste regulations)
- Coordinate with third-party vendors for disposal.
- Track hardware orders and ensure correct delivery.
- Resolve discrepancies between ordered and received assets.
- Work with procurement teams for asset planning.
- Support internal/external audits.
- Identify and correct discrepancies in asset records.
- Maintain audit trail of asset movements.
- Use ITAM tools (ServiceNow HAM, SCCM, Intune, discovery tools).
- Enable automated asset discovery and CMDB updates.
- Integrate with enterprise systems for real-time updates.
- Implement AI-enabled asset discovery for hardware devices.
- Use AI models for: - Inventory reconciliation,Asset lifecycle prediction,Failure risk analytics
- Enable drift detection of configuration deviations.
- Provide reports on: Inventory status, Asset lifecycle status, Utilization and aging assets
- Support capacity planning and asset refresh cycles.
Required Skills & Experience
- 5+ years in Hardware Asset Management / IT Asset Management
- Strong knowledge of:
- IT hardware lifecycle processes
- CMDB management and data governance
- Experience with ITAM tools (ServiceNow HAM, SCCM, Intune)
- Hands-on experience in inventory audits & reconciliation
- Understanding of data center and end-user hardware assets
Preferred Skills
- Exposure to SIAM model
- Knowledge of ITIL SACM framework
- AI/automation tools experience in asset discovery
- Vendor and contract management exposure
- Certifications: ITIL v4, CHAMP (Certified Hardware Asset Management Professional)
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.