Job Description
Job Title:  ADMINISTRATOR L2
City:  Hyderabad
State/Province:  Telangana
Posting Start Date:  10/29/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

JD
Mandatory Skill- Finacle Support and VuSmartMaps monitoring Tool,CDCI Channel,RPA(Robotics Process Automation), OHS, WebLogic, Oracle, Unix,DA(openshift),Tomcat
Location- Mumbai- Thurbe/ Malad

Roles & Responsibilities

• Issues & outages troubleshooting and quick resolution.• Knowledge on finacle(CBS).• Unix/Linux scripting knowledge.• SQL query writing
• Level-1 SR closures..Data purging knowledge,DR drill responsibilties to be taken, Knowledge on upgration/ migration activities, Automation of existing manual process using the tools like Control-M and Robotics
• Daily Checklist executions ( EOD and BOD Jobs), SOP documention on new process and maintaining it
• Daily Health Checks.(on Applications, Middleware and DB servers)
• Knowledge server induction process
• Monitoring alerts generated through tools and taking appropriate actions by coordinating with respective teams.• SSL Certificate renewal and tracking.• Backup policies maintenance & review• Inventory maintenance.
• Basic knowledge in any monitoring tools (Like VuSmartmaps, DynaTrace, etc,.).• Port opening/firewall related process• CR execution for application deployments• Backend updates in the database.
• Scheduling Planned activities by ensuring follow up on UAT signoff, production downtime confirmation. • Gaps Closure, Vulnerability closure.• Compliance activities like OS patching, server maintenance.
Involvement in Audits

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Areas of responsibility

Triaging and resolution of tickets-Perform initial triage and assist in response for priority incident tickets (P3 tickets) along with its documentation and following the defined SLA and escalation procedures.

Resolution of service Requests-Track and assist in resolution of software/hardware/network service requests, ensuring they are accurately logged, processed, and completed within defined timelines as per established procedures.

SLA Monitoring-Track and monitor SLA timelines for entire lifecycle of priority incident tickets (P3 tickets). Escalate to higher levels for delays or potential SLA breaches.

Change request execution-Assist in creation of change requests basis types of incident tickets which are raised and resolved.

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Mandatory Skills: Unix - Implementation and Maintenance .

 

Experience: 1-3 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Information at a Glance

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