Job Description
Role Purpose
The person will be primarily responsible for automating business problems and key business processes through AI/ML/NLP and GenAI Capabilities. Should have experience in machine learning and GenAI based solutions or products at production
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- Minimum 6+ years of experience with designing and implementing AI/ML model, out of which minimum 3+ years on implementing GenAI based solutions
- Must have delivered at least one GenAI based Solutions into production or POC level.
- Must have Good programming skills with Python.
- Experience in LLMs/Open Source LLMs (like ChatGPT, LLama, Gemini, Mixtral etc.) and Langchain/Lamaindex frameworks.Knowledge of ML frameworks (TensorFlow, PyTorch, OpenCV) and familiarity with deep learning concepts is a must
- Experience with cloud platforms (e.g., AWS, GCP, Azure) and containerization (Docker, Kubernetes). Understanding of key Machine learning/AI algorithms is must.
- Expertise in visualizing and manipulating big datasets using Matplotlib or Plotly
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Deliver
No | Performance Parameter | Measure |
1 | Process | No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT |
2 | Team Management | Productivity, efficiency, absenteeism |
3 | Capability development | Triages completed, Technical Test performance |
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.