Job Description
|
Job Title |
Content Reviewer |
|
Organization |
Wipro – Digital Operations & Platforms |
|
Workflow |
Content Review |
|
Salary Grade/Band |
Group AA |
|
Working hours |
24x7 working hours along with rotational shift. should be ready to work during holidays and night shift |
|
Location |
(Client Location: Gachibowli ,Hyderabad) |
|
Qualification |
Graduate in any Stream (Hons/General). Results pending would not be eligible |
J͏ob summary
This job entails, requiring watching, reading, hearing of contents which are graphic, violent, sexual, or egregious nature, and take appropriate actions on the video based on the defined policies and attend meetings with clients to understand the policies and the impact of violation on end users. Seeking candidates who are psychologically resilient who are willing to be the Guardians of the Internet.
S͏kills required
- Strong analytical and logical reasoning skills
- Should have basic understanding knowledge of Adwords and AdSense
- Should have an eye for easily spotting the above Content on a Video
- Strong Knowledge of Current Affairs and General Knowledge to help identifying cultural biases on Videos
- Should know to read & write more than one regional language
- Excellent communication skills in English.
- Basic Knowledge of Online Advertisements, Marketing strategy .
- Strong Time Management skills
- Good Interpersonal & People skills with a good problem-solving approach.
- Should have Customer Centric Mindset.
-
- Review content of a graphic, violent, sexual, or egregious nature such as Adult, Sexual, Abusive, Hate, Derogatory, Illegal Acts, Violence, Death, and Tragedy and take appropriate action
- Attend all required trainings
- Attend QA meetings
- Participate in wellness activities
͏
Deliver
| No | Performance Parameter | Measure |
| 1 | Process | No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback |
| 2 | Self- Management | Productivity, efficiency, absenteeism, Training Hours, No of technical training completed |
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.