Job Description

Position : Business Analyst

Level :- B2 (2-4 years of experience)

Shift: Currently Regular (8 AM–5:30 PM) with Saturday and Sunday as Off. This may change in the future (potentially moving to Rotational shifts and week off's).

Qualification: Graduate (preferred MBA for BA)

Location : Hyderabad

Preferred Qualification:

● Must be an MBA or Equivalent master’s degree from Tier II B-Schools

● 2 to 5 years of IT, Operations and Finance experience

● Candidates with Engineering background would be preferred (but not mandatory)

● Exposure to project and program management function

● Ability to effectively influence and communicate cross-functionally with all levels of management

● Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment 

Good to have: ● Understanding of SQL / PL-SQL

Roles & Responsibilities :-

● Manage mid/large projects, develop and coordinate realistic project estimates, plans, working and communicating effectively with Engineering, Product Management, QA, Operations

● Understand products, internal tools and processes and leverage those to push automation and increase work efficiency

● Using data and scientific management techniques to provide solutions to cater to various business needs

● Process Analysis to Improve Throughput, Quality and Operations and Forecasting

○ Study the As Is processes and come up with To Be efficient processes. Mapping and Implementation

○ Predicting resource and volume forecast for different processes

● Metrics and Scorecards preparation for various evaluations, comparisons ○ Preparing Scorecards for competing entities (vendors, admin, processes). Preparing Dashboard and Metrics for Program Managers ○ User Response Analysis , Performance and Quality Measurement, New Metrics Definition

● Financial Analysis not limited to Cost Benefit, Price per Quantity , Resource and Overhead costing for various activities

● Project Management including Planning, coordination, Effort estimation, Reporting and Execution ○ Coordinating entire project by integrating with different teams

○ Driving the project and identifying parameters for next steps/enhancements

● Leveraging multiple teams/products for data enhancement

● Leading and assisting in special Pilot Projects related to Business and coming up with actionable recommendations

● Preparing Executive Level Presentations

● Participation and Analytical Suggestions in increasing user base/participation for Map product 

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Area of Responsibility

Business process analysis-Perform basic data analysis and prepare simple dashboards and reports as per defined guidelines.

Market research & benchmarking-Gather basic information from predefined sources to support in identifying alternate third party products.

Documentation-"Create drafts of process notes and workflow documents by following predefined formats and templates.

Assist in updating requirement logs maintained for clients, under the guidance of senior team members."

Revenue Growth-Assist in gathering clarifications and feedback on proposed RFP/RFI solutions.

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