Job Description

What you will need to succeed in the role: 
•    Ensure that PLAs are met as per agreed standards. Establish service standards and procedures to sustain the agreed service levels on a 24 X 7 basis.
•    Will require liaising with various audit team both internal and external to ensure all audits are completed in time and effectively.
•    Work towards improving customer satisfaction levels.
•    Capacity planning and generation of MI across the section for business and HTI management.
•    Timely collection and collation of management information.
•    Motivating and developing team members by nominating them for the various workshops available.
•    Guide Managers in maintaining healthy attrition in the process and ensure that performance is rewarded.
•    Ensure that staff assessments are performed twice yearly, staff has learning tools available, development plans are in place, appropriate retention is planned, succession planning for self and other positions is in place, recruitment is in line with HR procedures and attrition is within acceptable limits.
What additional skills will be good to have? (List out good to have skills and certifications)*
•    Experience and knowledge of processes to support delivery of Identity and Access Management.
•    Proven ability to lead a team delivering a large number of varied initiatives whilst ensuring high quality delivery.
•    Proven experience overseeing operational approaches and tools and assessing effectiveness.
•    Proven experience in setting organizational direction and communicating and implementing overall strategic goals.
•    Highly self-motivated and proactive with very well-developed analytical reasoning and communication skills. 
•    Experience of leading and motivating a team of individuals who are both direct reports and stakeholders into delivery of new challenges.
•    Excellent proven presentation and conflict resolution skills.
•    Excellent communication, influencing and interpersonal skills – Leads by example, promotes 2-way communication, tailoring own style and approach to meet audience’s needs, win confidence and credibility.  An ability to communicate information effectively at all levels and via a variety of channels.
•    Leadership with confidence and an ability to inspire others - capable of leading and motivating a team of high caliber individuals into new challenges.
•    Acts as a point of reference and is able to respond to day-to-day direction, financial and operational queries.  Able to assess impact of decisions and propose reasoned recommendations.
•    Strong understanding of the Risk and Control principles and a proven record of effectively managing risks within business.

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Do

• Ensuring customer centricity by providing apt cybersecurity 

• Monitoring and safeguarding the log sources and security access
• Planning for disaster recovery in the event of any security breaches
• Monitor for attacks, intrusions and unusual, unauthorized or illegal activity
• Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems
• Conduct security assessments, risk analysis and root cause analysis of security incidents
• Handling incidents escalated by the L1 team in 24x7 rotational shifts
• Use advanced analytics tools to determine emerging threat patterns and vulnerabilities
• Completing all tactical security operations tasks associated with this engagement.
• Analyses all the attacks and come up with remedial attack analysis
• Conduct detailed analysis of incidents and create reports and dashboards

• Stakeholder coordination & audit assistance

• Liaise with stakeholders in relation to cyber security issues and provide future recommendations
• Maintain an information security risk register and assist with internal and external audits relating to information security
• Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues
• Advice and guidance to employees on issues such as spam and unwanted or malicious emails

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Deliver

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