Job Description
Job Overview:
The opening is for Group Lead(GIS).
Shift: 24*7(Night).
Location-Hyderabad.
Mandatory Skills:
- Should have at least 18 months of experience in Geographical Information System (GIS) domain.
- At least 18 months of experience as FLM or TL.
Key Responsibilities:
- Experience working in a QA as Service business unit in BPS.
- Excellent Communication Skills (Verbal & Written).
- Strong interpersonal & influence management skills and decision-making skills.
- Ability to work & communicate with people across organizational units and locations. Strong Team building skills.
- Ability to think strategically & translate strategy into measurable action plans.
- Strong analytical skills with an ability to solve a problem with a win-win negotiation approach.
- Ability to lead people in large, multi-functional efforts. Motivating associates through effective management and constructive feedback.
- Should have excellent knowledge of Customer Service, Taking Ownership, Service Recovery, Performance Management, Employee Coaching and Mentoring.
- Leading by Example and ability to handle stressful situations.
- Can make judgment calls on risk rating, is able to interpret and apply policy.
- Ensure quality sampling targets (ISO) are met, systems and measures are robust. Collaborate with internal and external stakeholders to deliver to the business’ strategic plans in relation to quality improvement.
Required Skills & Qualifications:
- The applicant should be a confirmed full-time employee of the organization and should have completed 18 months of service in his/her current role as on the last day of this month.
- The applicant should be a confirmed full-time employee of the organization.
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Experience: 3-5 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.