Job Description
Role Overview:
The Manager will manage day-to-day operations for Risk Adjustment Coding projects, ensuring timely delivery, resource management, and adherence to client SLAs. This role requires strong leadership, operational planning, and team coordination skills.
͏
Key Responsibilities:
- Supervise and manage a team of coders to ensure smooth operations.
- Allocate work, monitor progress, and ensure timely completion of coding assignments.
- Track operational metrics such as productivity, turnaround time, and SLA compliance.
- Coordinate with internal stakeholders for resource planning and issue resolution.
- Prepare daily/weekly/monthly operational reports for management and clients.
- Drive process improvements to enhance efficiency and reduce operational bottlenecks.
- Handle escalations and provide quick resolutions to operational challenges.
- Support training and onboarding of new team members from an operational perspective.
͏
Required Skills & Qualifications:
- Graduate in Life Sciences, Nursing, or equivalent healthcare background.
- Certified Professional Coder (CPC), Certified Coding specialist (CCS) or equivalent certification (mandatory).
- 12–14 years of experience in medical coding, with at least 10+ years in team lead role.
- Proven experience in team handling and operations management.
- Strong organizational, communication, and leadership skills.
Proficiency in MS Excel and operational reporting tools
͏
Preferred:
- Experience in managing large-scale coding projects.
- Familiarity with operational dashboards and workforce management tools.
͏
Experience: 8-10 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.