Job Description
Location: Hyderabad
Primary Skill: ITAM – Hardware Asset Management / CMDB
Educational Qualification: Graduate / Diploma
Experience: 4–6 years Role & Responsibilities
• Track IT assets across the lifecycle (PO to disposal)
• Manage and close tickets/SRs within TAT as per approved processes
• Maintain CMDB Completeness, Correctness and Compliance
• Share regular Asset Database updates with stakeholders
• Maintain accurate asset inventory in ITAM tools (ServiceNow, SCCM, etc.)
• Perform regular stock audits and reconciliation of physical vs. system records
• Generate reports on asset status, utilization, and depreciation
• Ensure compliance with organizational policies and ITAM standards Stakeholder Coordination • Collaborating with Field services & business teams
• Provide asset-related support and updates
• Act as a point of contact for asset-related queries
Skills: Technical Skills
• Knowledge of asset lifecycle management best practices
• Understanding of IT infrastructure and end-user computing devices
• Strong reporting & MS Excel skills
• Ability to support SLA/KPI reporting for Incident & Change Process & Tools
• Familiarity with hardware inventory and tracking systems
• Knowledge of ITSM/ITAM tools (e.g., ServiceNow, Remedy, SCCM)
• Behavioral Skills
• Good communication and coordination skills
• Ability to guide team members
• Flexible for 24×7 shifts
• Strong under pressure and timeline driven
• Problem-solving and analytical mindset
• Proactive and issue anticipation
• Ability to work with global customers
• Strong organizational and documentation skills
Experience: 3-5 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.