Job Description
Role Purpose
The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters
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Knowledge of instructional design models and processes, for example ADDIE and SAM.
Knowledge of needs assessment approaches and techniques.
Knowledge of instructional modalities, for example classroom learning, blended learning, massive open online courses (MOOCs), gamification, multi-device/mobile learning, and virtual reality simulations.
Knowledge of methods and techniques for defining learning and behavioral outcome statements.
Skill in developing learning and behavioral outcome statements.
Knowledge of the criteria used to assess the quality and relevance of instructional content in relation to a desired learning or behavioral outcome.
Skill in designing blueprints, schematics, and/or other visual representations of learning and development solutions, for example wireframes, storyboards, and mock-ups.
Knowledge of methods and techniques for planning, designing, and developing instructional content.
Skill in eliciting and using knowledge and information from subject matter experts to support and/or enhance learning.
Knowledge of types and applications of instructional methods and techniques, for example discussion, self-directed learning, role playing, lecture, action learning, demonstration, and/or exercise.
Skill in selecting and aligning delivery options and media for training and/or learning events to the desired learning or behavioral outcomes.
Skill in designing and/or developing learning assets, for example role plays, self-assessments, training manuals, job aids, and visual aids that align to a desired learning or behavioral outcome.
Knowledge of how design thinking and rapid prototyping can be applied to the development of learning and talent development solutions.
Knowledge of how formal and informal learning experiences influence and/or support individual and group development
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BPO OR Content creation experience is required
Graduate
6 years into the current role
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Deliver
No. | Performance Parameter | Measure |
1. | Continuous Integration, Deployment & Monitoring of Software | 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan |
2. | Quality & CSAT | On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation |
3. | MIS & Reporting | 100% on time MIS & report generation |
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.