Job Description
Job Title:  LEAD ADMINISTRATOR L1(CONTRACT)
City:  Hyderabad
State/Province:  Telangana
Posting Start Date:  3/20/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Work Location – pls mention city and preferably office address as well

Hyd/Bengaluru
Rates including mark up 200K/M

Workplace Type: (Remote/Hybrid/Onsite)? If Hybrid, how many days onsite & offsite?

 Hybrid

Years of exp needed

 7+
No of positions - 1

Mandatory Skills

 Microsoft 365 services, email security, compliance, and threat management

 

Required Skills & Qualifications

Technical Skills

  • Strong experience with: 
    • Microsoft Exchange Online
    • SharePoint Online
    • OneDrive for Business
    • Microsoft Teams 
    • Microsoft Teams Voice
  • Experience with: 
    • Microsoft Defender (Email & Threat Protection)
    • Microsoft Purview (Compliance & Retention)
    • Proofpoint Email Security
  • Knowledge of: 
    • SMTP mail flow
    • SPF, DKIM, DMARC
    • Email and security threat analysis

 

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Role Overview

We are looking for an experienced Microsoft 365 Senior Engineer (L3) to support and manage enterprise collaboration, messaging, and security platforms. This role will act as the highest level of technical escalation, handling complex issues, security incidents, and compliance requirements across Microsoft 365 and email security systems.

The ideal candidate will have strong hands‑on experience with Microsoft 365 services, email security, compliance, and threat management, and will work closely with IT, Security, and Compliance teams to ensure platform stability and data protection.

Key Responsibilities

Microsoft 365 Operations & Support

  • Provide Level 3 (L3) support for Microsoft 365 services.
  • Troubleshoot and resolve complex issues related to: 
    • Exchange Online (email, mail flow, shared mailboxes)
    • SharePoint Online and OneDrive (access, permissions, data retention)
    • Microsoft Teams (chat, meetings, collaboration)
  • Act as an escalation point for critical incidents and service disruptions.
  • Perform root cause analysis (RCA) and recommend long‑term fixes.

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Security, Compliance & Governance

  • Support Microsoft Purview (Compliance) features including: 
    • Retention policies and labels
    • Audit and eDiscovery
    • Data Loss Prevention (DLP)
  • Ensure compliance with organizational and regulatory requirements.
  • Support governance processes related to data lifecycle and retention.

Email Security & Threat Management

  • Manage and support Microsoft Defender for Office 365.
  • Monitor, investigate, and respond to: 
    • Threat alerts
    • Phishing and malware incidents
    • Account compromise attempts
  • Administer and support Proofpoint Email Security, including phishing response and policy tuning.
  • Assist with protection of high‑risk / VIP users.

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Email Infrastructure & DNS

  • Manage and troubleshoot: 
    • SMTP relay configurations
    • Email routing and connectors
  • Support and maintain email authentication standards: 
    • SPF
    • DKIM
    • DMARC
  • Analyze email headers and delivery issues.

Collaboration & Reporting

  • Work closely with Security, Compliance, and Infrastructure teams.
  • Prepare: 
    • Incident reports
    • RCA documentation
    • Operational and compliance reports
  • Provide guidance and knowledge transfer to L1/L2 support teams.

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Mandatory Skills: M365 Exchange Online .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.