Job Description

Rate :- 130K/M

location :- HYD

EXP:- 8+ years

Key Responsibilities

Routing & Switching (Core Expertise)

· Act as L3/SME escalation for complex LAN/WAN issues across DC, and branch networks

· Design validation, optimization, and troubleshooting of:

o Routing protocols: BGP, OSPF, EIGRP

o Switching technologies: VLANs, STP (RSTP/MST/PVST), EtherChannel

o High availability: HSRP / VRRP / GLBP

· Perform root cause analysis (RCA) for recurring or high‑impact incidents

· Lead network performance tuning, convergence optimization, and resiliency improvements

· Review and approve network changes as part of CAB / Change Management

Operations & Governance

· Define and enforce network standards, best practices, and SOPs

· Support capacity planning, lifecycle management, and upgrade strategies

· Coordinate with OEMs / ISPs / cloud providers for escalations and defect resolution

· Provide technical guidance and mentoring to L1/L2 engineers

· Contribute to network documentation, HLD/LLD validation, and audit readiness

· Participate in major incident management (MIM) and post‑incident reviews

Required Technical Skills

Mandatory

· Strong hands‑on experience in Enterprise Routing & Switching

· Advanced knowledge of BGP, OSPF, route redistribution, summarization

· Proven experience with SD‑WAN solutions (Versa / Silver Peak / Viptela)

· LAN technologies: Cisco Catalyst (2960/3650/3750/9300/4500 series or equivalent)

· Network troubleshooting using CLI, packet analysis, and monitoring tools

· Change, Incident, and Problem Management in ITIL‑aligned environments

Good to Have

· Data center networking concepts

· Cloud networking exposure (AWS / Azure VPC/VNet, TGW, VPN)

· Network security fundamentals (ACLs, IPSec, firewalls)

· Monitoring tools: SolarWinds, OpsRamp, FortiAnalyzer, SNMP‑based platforms

Soft Skills & Behavioral Expectations

· Strong analytical and problem‑solving skills

· Ability to explain complex technical issues to non‑technical stakeholders

· High ownership during outages and critical escalations

· Excellent documentation and communication skills

· Experience working in 24x7 operations / global delivery models

Educational Qualifications

· B.E. / B.Tech / M.Tech in Computer Science, Electronics, or equivalent

· Relevant certifications (preferred):

· CCNP / CCIE (Routing & Switching or Enterprise)

· SD‑WAN vendor certifications (Aruba, Cisco, Versa)

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Do

• Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)
  • Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
  • Conduct technology capacity planning by reviewing the current and future requirements
  • Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
  • Strategize & implement disaster recovery plans and create and implement backup and recovery plans
• Manage the day-to-day operations of the tower
  •  Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. 
  • Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
  • Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
  • Develop shift roster for the team to ensure no disruption in the tower
  • Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
  • Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
  • Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

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Team Management

• Resourcing
  • Forecast talent requirements as per the current and future business needs
  • Hire adequate and right resources for the team 
  • Train direct reportees to make right recruitment and selection decisions 
• Talent Management
  • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
  • Build an internal talent pool of HiPos and ensure their career progression within the organization
  • Promote diversity in leadership positions
• Performance Management
  • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
  • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
• Employee Satisfaction and Engagement
  • Lead and drive engagement initiatives for the team
  • Track team satisfaction scores and identify initiatives to build engagement within the team
  • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team 
  • Exercise employee recognition and appreciation 

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Deliver

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