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Title:  Lead Administrator - L2

Requisition ID:  48667
City:  Hyderabad
Country/Region:  IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Job Title:                          File Share Services & One Drive Admin  

Linked to Role Level:         Level 3/4

 JOB PURPOSE

  • Responsible for the daily operations of the Home Drives (H) and Share Folders (G, I) together with DSF management and global File Share infrastructure area, its delivery in accordance with customer Service Level Agreements and in line with industry best practice in support of on-going operations and projects. 
  • Support the OneDrive migrations and movements of data
  • Act as a central point of contact within the File Servers migrations.
  • Support migration to cloud technology and upgrades Windows 2003, 2008
  • Act as a central point of contact within the offshore area for Data Management for File Sharing and DSF links
  • Help to define standards and policies for new and existing File Servers related technologies
  • Provide 3rd level support for the File Services (FS) and have overview of supporting components (i.e. – AD, DFS, NetApp, Wintel, File Servers, etc.).
  • Provide onboarding and trainings for 2nd level support

 

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Major Accountabilities

  • Ensures that all supporting components of the service, including any associated SLAs, OLAs and UCs are aligned and managed as an integrated service.
  • Monitors, reviews and reports performance against the SLA/OLA service and/or portfolio.
  • Implementation and post-installation responsibilities include technical consulting to user community and providing solutions to software problems.
  • Support and be responsible for defined system administration activities on an allocated/defined system or environment.
  • Support and improve system environment and services (sizing).
  • Supports the File Share Offshore Improvement Activities and recommends areas of improvement

EXPERIENCE

  • More than 12 years of IT experience in operations and system management tasks
  • More than 5 years’ proven experience with administering File Shares and Microsoft Active Directory and related technologies (i.e. – WINS, DFS, PowerShell, etc.)
  • More than 3 year experience supporting a globally environment and migrations

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Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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