Job Description
Job Title:  PRODUCTION AGENT L1
City:  Hyderabad
State/Province:  Telangana
Posting Start Date:  10/12/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Role Purpose

The role is responsible for performing routine map data-entry, labelling and data-updating tasks on assigned geographic or image-based data sets. The work is carried out using predefined tools, field-level instructions, SOPs and prescribed examples. The role involves tagging, marking or updating assigned data points strictly as per predefined instructions and prescribed examples. All exceptions, ambiguous scenarios and non-standard cases are escalated to, and resolved by, a senior reviewer or supervisor, and are not determined independently by the employee.

 

͏

Do

  • Capture, tag, mark or update assigned map/image data points strictly as per SOP, prescribed examples and tool instructions.
  • Apply the predefined correction to assigned data fields only where the correction is already specified in the work instruction; the employee does not identify errors or decide corrections independently.
  • Update assigned records in the mapping tool/database based on predefined inputs and supervisor guidance.
  • Perform basic, checklist-based confirmation of assigned mapping tasks against predefined instructions and prescribed examples, without independent assessment or judgment.
  • Use approved tools only for routine tagging, labelling, tracing, data correction and status updates.
  • Follow predefined rules and decision trees to tag, label or associate data with mapped locations exactly as specified, without independent determination.
  • Escalate unclear images, mismatched data, missing inputs or exception cases to the designated reviewer.
  • Record work status, completed volumes and error queues in the prescribed tracker/system.
  • Rework assigned items based on feedback received from quality reviewer/team lead.
  • Work as an individual contributor with no GIS interpretation, design, trend review or client-facing advisory responsibility.
  • Execute work as per defined SOPs, rules, instructions and daily allocation.

͏

Deliver

 

No.

Performance Parameter

Measure

1

Productivity / Volume

Assigned volume completed as per daily/weekly allocation.

2

Quality

Error rate / accuracy against defined checklist or QA sampling.

3

Timeliness

Tasks completed within defined TAT/queue ageing norms.

4

SOP adherence

Compliance with documented process steps and escalation matrix.

5

Data entry / system updates

Accuracy and completeness of entries in assigned tools/trackers.

6

Escalation discipline

Timely escalation of unclear, exception or non-standard cases.

 

 

Mandatory Skills: Geographic Information Systems(Maps) .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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